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Job Title


Lead Customer Experience Manager for Fashion & Service Excellence


Company : Melanie Lyne


Location : Quebec, capitale nationale


Created : 2026-04-10


Job Type : Full Time


Job Description

Elevate customer experiences in a vibrant fashion environment as a Customer Experience Manager. Shape unique shopping journeys, lead enthusiastic teams, and drive service excellence with style. This management role requires at least 3 years of experience in retail, focused on customer service and sales. You will coach your team to deliver exceptional service and promote trends, ensuring a dynamic shopping atmosphere. Monitoring sales and supporting operations will be crucial to achieve organizational goals. Key Responsibilities: Act as a stylist to personalize customer wardrobes Coach team on service excellence and product knowledge Monitor and influence sales targets effectively Assist in team and merchandising management Oversee daily operations and maintain store standards Requirements: Minimum 3 years in retail management or customer service Proven team building and coaching skills Passion for fashion with initiative Strong leadership abilities Commitment to providing exceptional customer experiences Transform how customers shop by inspiring your team and enhancing service through a passion for fashion and customer delight. #J-18808-Ljbffr