Job Title

Become the driving force behind our operations as an Operations Supervisor. Oversee efficient shipment processing, team management, and exceptional service delivery to meet critical deadlines. As the Operations Supervisor, you will lead a dedicated team while managing the workflow to ensure timely processing of shipments. Responsibilities include optimizing KPIs and addressing operational challenges, all while maintaining excellent customer relations. Expect to communicate effectively with various stakeholders to ensure exceptional logistical performance throughout the operation. Key Responsibilities: Supervise and inspire team performance Monitor daily shipment collections and deliveries Ensure effective customer communication throughout processes Develop management skills for future leadership Maintain 24/7 operational coverage Requirements: Experience in customer service or dispatch supervision Familiarity with same-day delivery is advantageous Flexible availability for weekend and holiday hours Willingness to travel up to 20% Bilingual in English/French preferred Excel in overseeing operations and ensuring top-tier service standards within a fast-paced logistics environment. #J-18808-Ljbffr