Job Title

Salary: 30,000 35,000 per annum (negotiable, depending on experience)Hours: Monday to Friday, 7.30am 4.00pmBenefits include:Company pension schemeOn-site parkingEasy access to public transportLunch provisionsRecognition and reward initiativesFriendly, closeknit office environmentGenuine long-term progression opportunities within a growing businessThe OpportunityWere recruiting on behalf of a fast-growing, service-led organisation that has seen significant expansion over recent years and continues to invest in its people and operations. As part of this growth, our client is creating a brand-new Sales & Operations Coordinator role to support a high-performing Key Account Manager and ensure customers receive an outstanding, seamless service.This is a busy, fast-paced role where priorities can shift quickly. It will suit someone who enjoys juggling multiple tasks, thrives on organisation, and takes real pride in delivering an exceptional customer experience.The RoleWorking closely with the Key Account Manager, youll become a central point of coordination between customers, engineers and suppliers, taking ownership of day-to-day operational and administrative activity so sales and service delivery run smoothly.Key responsibilities include:Processing customer orders and managing service workflowsCoordinating service, remedial and emergency call-outsRaising purchase orders in line with agreed schedules and supplier quotationsBooking site visits and liaising with customers, suppliers and engineersMonitoring job progress to ensure service level agreements are metReviewing completed paperwork and escalating any discrepanciesActing as a primary point of contact for customer service enquiriesManaging inbound calls, emails and job status updatesProactively reviewing upcoming work schedules and future demandSupporting the Key Account Manager by removing administrative burdenIssuing completion certificates, permits and documentation to clientsProviding general administrative support to ensure smooth office operationsAbout YouOur client is looking for a sharp, organised and people-focused coordinator who can confidently manage multiple priorities and communicate effectively at all levels.Youll ideally bring:Experience in a sales support, operations or coordination roleStrong organisational and planning skillsExcellent communication skills, both written and verbalA calm, solution-focused approach in a fast-paced environmentHigh attention to detail and strong followthroughConfidence dealing with customers, suppliers and engineersGood IT skills, including Word, Excel and OutlookKnowledge of London and the South East (advantageous)A proactive, team-oriented mindsetEmotional intelligence, professionalism and the ability to build rapport will be key to success in this role.Why Apply?This is a fantastic opportunity to join a growing, stable business where people genuinely matter. Youll be trusted, supported and given the space to develop, with clear opportunity to progress as the organisation continues to expand.If youre looking for a varied role that blends sales support, operations and customer coordination, wed love to hear from you. #J-18808-Ljbffr