Job Title

Associate Manager, Education Operations - Global We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty. Since inception, our vertically integrated structure, including our own laboratories, manufacturing, retail stores, and brand infrastructure, have enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and other emerging brands, our goal is to create with purpose. We were founded on the principle of doing everything that others dont. Because normal gets you nowhere. We are DECIEM, The Abnormal Beauty Company. We are growing rapidly and were looking for someone who shares this vision and wants to grow with us! WHAT WERE LOOKING FOR Were hiring an Associate Manager, Education Operations to support all key operations for consumer-facing education, including project and stakeholder management and managing and maintaining key process standards to support operational excellence. This is a hybrid role based out of our Toronto office. PAY RANGE The anticipated base salary for this position is $55,000 to $58,000. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. WHAT YOUD BE DOING IN THIS ROLE Help support training needs by assisting with various operational aspects of the implementation of learning tools and programs in collaboration with partners and global affiliates, with a specialized focus on customer-facing functions Responsible for the project and task management of all consumer-facing educational initiatives to drive high-impact learning programs for retail and partnerships Help coordinate and participate in the logistics and set-up of all global-led trainings Assist in meetings with key business partners to assess needs and provide insights and recommended next steps Support and maintain the metrics and reporting for all Global Education initiatives Manage the project management tool (Asana) and our calendar to ensure all projects are on-time and up-to-date Ensure all consumer-facing education materials are organized in the shared drives and on the education portal Maintain the education portal and ELC Academy Facilitate the end-to-end translations process and delivery of translated materials. This includes submission, facilitating reviews from internal partners, formatting the finished products and delivering the final product to relevant stakeholders Responsible for all purchase orders and managing vendors, budget and payment for projects as well as supporting the budgets and booking of travel if global education team travel is needed Contribute to a positive learning environment and represent the key mission and value of DECIEM SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE Experience in sales, training or education is preferred Strong organizational skills with an attention to detail Strong skincare and product knowledge Strong writing skills and record keeping abilities Detail oriented and passion for precision work Strong interpersonal and communication skills WHAT YOULL BE GAINING BY JOINING OUR TEAM Theres a lot of good stuff that comes along with being a DECIEM team member. Heres a few of our favourite perks and benefits, in no particular order Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more. Work from anywhere 4 weeks per year. A hybrid work model (for applicable roles). Summer Fridays - get off at 1pm all summer long! (for applicable roles). Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more. Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning. A generous discount on DECIEM products for you, your family, and your friends. BUILDING GROWTH TO POWER GOOD We are a People first company that lives by our core values to