Job Title

Pay rate range - $40/hr. to $43/hr. Hybrid - 1-2 days (flexible) Job Description: Delivers and continuously improves operational processes related to the management of collateral, with a strong emphasis on automation, digitization, and AI enabled process optimization, in accordance with established policies, procedures, and regulatory requirements. Specialty activities align to the types of collateral being managed and may include (but are not limited to) automated safekeeping, system enabled tracking and reporting, digital perfections, continuations, and releases. Acts as a trusted advisor to assigned business/group. Influences and negotiates to achieve business objectives. Recommends and implements solutions based on analysis of issues and implications for the business. Identifies emerging issues and trends to inform decision-making. Helps determine business priorities and best sequence for execution of business/group strategy. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Communicates with internal business partners and external customers to respond to standard and non-standard inquiries. Builds effective relationships with internal/external stakeholders. Ensures alignment between stakeholders. Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting. Identifies and analyzes issues and problems and resolves in a timely manner or escalates as required. Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Develops and manages a business/group program. Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required. Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting. Identifies business needs, designs/develops tools and training programs; may include delivery. of training to audiences. May acts as the day-to-day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions. Provides accurate and timely processing of transactions/activities/services/etc. while ensuring regulatory and risk controls are properly managed. Follows documented policies and procedures to execute day to day transactions, activities, processes and ensure all Service Level Agreements (SLAs) are met. May have specific responsibility for specialized product or functional area. Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives. Provides accurate, consistent, knowledgeable responses to internal/external stakeholder questions and requests. Checks and reconciles information and documentation to ensure accuracy and completeness. Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained. Focus is primarily on business/group within CLIENT; may have broader, enterprise-wide focus. Provides specialized consulting, analytical and technical support. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently and regularly handles non-routine situations. Broader work or accountabilities may be assigned as needed. Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations. Must Have Requirements: Typically, 3-5 years of relevant experience and post-secondary degree in a FI, or an equivalent combination of education and experience. Finance and accounting knowledge and experience Counter Party credit risk OTC (Over the counter) derivatives products REPO experience/knowledge In depth understanding of products, services, processes, testing, and controls, with demonstrated ability to re-engineer processes for automation. Nice To Haves: Margin call experience Digital AI tools (i.e., MS Copilot) Deep understanding of risk and regulatory requirements and AI governance, with ability to apply AI to maintain up to date knowledge. In depth knowledge of relevant systems and technology to generate efficiencies, including workflow automation (i.e., MS Power Automate), and data enabled reporting platforms (I.E Copilot for Finance, MS Power BI) Skills: Strong prioritization and execution skills in environments balancing day to day operations and transformation initiatives. In depth customer service skills, supported by efficient, digitally enabled processes. Advanced PC skills (MS Word, Excel, PowerPoint) and prompt writing skills; experience using data, automation, or AI tools to enhance productivity is an asset. Ability to multitask in a fast-paced environment while supporting process improvement and automation efforts. Strong analytical, problem solving, and data driven decision making capabilities. Ability to identify business use cases for automation. In depth verbal and written communication skills, including ability to explain and teach automation and AI concepts to non-technical stakeholders. Strong collaboration, influence, and change leadership skills to support adoption of new technologies and ways of working.