Job Title

Date of Posting: April 8, 2026Status: Temporary Full-Time Contract to March 31, 2027Job ID: CCH-2601Bargaining Status: Non-UnionizedVacancy Type:New PositionHours of Work: 35 hours per weekService Area: Corporate ServicesProgram/Department: Human ResourcesReports To: Director, Human Resources & PayrollHourly Rate/Salary: $75,000 to $85,000Start Date: May 19, 2026About CommunitiCare HealthWe are a first of its kind community health care agency that provides a full range of community health care and support services in West Toronto. We offer a blend of inter-professional primary care, community support services, community mental health and addictions services, supportive housing, and home care services. We continually look for ways to better serve our clients and our community and to equitably provide access to community health care to keep our clients healthy and happy at home.Position SummaryWe are seeking an experienced Senior Human Resources Generalist to join our HR team on a temporary basis during a period of increased recruitment and workforce activity. This role provides broad HR support with a strong focus on employee and labour relations within a unionized healthcare environment.The successful candidate brings a strong labour relations acumen and will partner with the HR Director, working closely with managers to support recruitment, address workplace issues, and ensure consistent application of collective agreements, employment legislation, and organizational policies.Key ResponsibilitiesEmployee & Labour RelationsProvide guidance to managers on performance management, attendance, progressive discipline, and workplace conflict.Interpret and apply collective agreements to ensure consistent and defensible decision-making.Assist with the full grievance lifecycle, including intake, fact-gathering, documentation, meeting preparation, and follow-up.Partner with the Director of Human Resources to address complex employee and labour relations matters in a unionized environment.Support workplace investigations and sensitive employee relations matters.Identify and escalate high-risk labour relations issues.Promote fair, consistent, and legally compliant HR practices.Recruitment & OnboardingSupport full-cycle recruitment during periods of high volume.Draft and post job advertisements.Coordinate interviews and selection processes.Conduct reference checks and prepare employment offers.Facilitate onboarding and new hire documentation.HR OperationsMaintain accurate and confidential employee records in the HRIS.Prepare employment letters and HR documentation.Support HR audits and compliance activities.Support benefits administration and case management for staff on leaves of absenceEnsure compliance with applicable legislation, including theEmployment Standards Act, Human Rights Code, and privacy requirements.May participate in the Joint Occupational Health and Safety Committee as an employer representative.Contribute to continuous improvement of HR processes.Provide operations coverage during the HR Directors absences, including triaging employee and labour relations matters, supporting time-sensitive decisions, and ensuring continuity of HR services, with escalation of complex or high-risk issues as appropriate.Other Duties Respects and values the diversity of communities and individuals we serveOther duties as assigned, which could include special projects and additional administrative support functions as required QualificationsPost-secondary education in Human Resources, Industrial Relations, or equivalent experienceCHRP/CHRL designation (or in progress) preferred.Minimum 3-5 years progressive HR experience with demonstrated employee/labour relations responsibility. Labour relations acumenExperience in a unionized healthcare, community, or broader public sector environment strongly preferred.Strong judgment, discretion, and interpersonal skills, with the ability to manage sensitive employee relations matters.Experience supporting recruitment and onboarding processes.Strong ability to manage multiple priorities in a fast-paced environment.Knowledge RequirementsStrong working knowledge of Ontario employment and labour legislation, including the Employment Standards Act, AODA, Occupational Health and Safety and other relevant legislationWorking knowledge of the Ontario Human Rights Code, particularly as it relates to accommodation and workplace investigationsPractical understanding of collective agreement interpretation, along with experience with the administration of multiple collective agreements.Familiarity with grievance processes and just-cause principles.Understanding of confidentiality and privacy requirements in healthcare settings.Note to External ApplicantsWe thank all the applicants for their interest and advise that only those selected for an interview will be contacted. We would appreciate no phone calls until you are contacted directly by Human Resources.As part of our hiring practices, we encourage and welcome resumes from all members of our diverse communities, including but is not limited to persons with lived experience, people of colour, indigenous peoples, persons with disabilities, and members of the 2SLGBTQI+ community.CommunitiCare may use artificial intelligence (AI) tools during the recruitment process to support candidate selection, screening, and assessment. These tools assist with administrative and screening functions and do not replace human review or decision-making processes.If you have any requirements for accommodation due to disability, please advise Human Resources during the recruitment and selection process. We will work with you to best meet your needs as per the resources available to us.CommunitiCare Health is a scent-free environment.