Job Title

This job posting includes permanent and temporary positions within the Investment Operations teams.A career as an operational analyst in the great team of Investment Operations at National Bank means acting as an expert in handling our clients' requests. It is through your mastery of our processes and tools, your curiosity, your diligence, and your efficiency in processing these daily operational activities that you have a positive impact on the client, the Bank, and your team!Your JobEnsure diligent handling of various requests from our clients and partnersAnalyse and interpret data to accurately carry out administrative requestsAchieve productivity and quality objectives and master end-to-end processesCarry out the activities assigned to you and proactively support your colleaguesEnsure alignment with organizational and team priorities, both in terms of work organization and our behavioral valuesIdentify ways to improve performance and the experience of our clients and employeesContribute to making the team's environment even more positiveOur large team is composed of teams in charge of the following activities in collaboration with our wealth management partners/business lines:Account openings and document managementAccount and asset transfersAccount and securities administrationOperational support to our partnersOperation Distribution InvestissementMutual Funds Dealer OperationsYour TeamWithin the sector, you will be part of a team of 20 to 40 colleagues, and the manager will depend on the assigned team. Our team stands out for a culture that commits to a balance between performance, daily enjoyment, and development opportunities.We favor a variety of continuous learning forms to enrich your development, including learning by doing, training content made available to you, and collaboration with colleagues of diverse expertise and profiles.Our dynamic work environments and modern collaboration tools promote a pleasant employee experience. We give great importance to employee ideas. Whether through our surveys or through our programs, continuous dialogue and feedback are encouraged.Prerequisites3-year college diploma (DEC) or equivalentExperience in customer service and/or administrative activities (ideally in a financial environment)Ease of use with Microsoft softwaresKnowledge of banking systems, such as OSST80, Filenet, GDI, Accurate (an asset)Sense of initiative, diligence, autonomyWhy work at National Bank?For an environment that supports your career pathThere are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.For an inclusive and diverse environmentWe foster inclusion in an environment where each persons unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team? #J-18808-Ljbffr