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Various Manager Positions (Deputy Registrar, Operations Manager) Selection Process Number: 23-IRB-IA-AG-09-167043 Immigration and Refugee Board of Canada - Operations and Regional Services Branch Calgary (Alberta), Vancouver (British Columbia), Ottawa (Ontario), Toronto (Ontario), Montreal (Quebec) AS-04/PM-04 Who can apply: Persons employed in the Public Service of Canada occupying a position in the National Capital Region, Montreal Metropolitan Community, Greater Toronto Area, Metro Vancouver Area or Calgary We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential. The Government of Canada strives to be representative of the diverse population it serves. At the Immigration and Refugee Board (IRB), we are committed to creating a diverse environment where inclusion is a core priority. Therefore, we aim to provide an inclusive and barrier-free work environment, beginning with the hiring process. If you are facing barriers during any phase of the evaluation process and need accommodations, please send us a message at the following address ( ). If you need more information, please contact the person listed at the end of this posting. All information received in relation to accommodation needs will be kept confidential. To achieve an inclusive workplace at the Immigration and Refugee Board (IRB), preference may be given to qualified candidates who, at the time of application, indicate that they belong to the following Employment Equity groups (self-declaration): women, Indigenous peoples, persons with disabilities and members of visible minorities. Therefore, we encourage applicants to fill out the voluntary Employment Equity section of this application. Work environment Who we are: The Immigration and Refugee Board of Canada (IRB) is Canada's largest independent administrative tribunal. It is responsible for making well-reasoned decisions on immigration and refugee matters, efficiently, fairly and in accordance with the law. The IRB decides, among other responsibilities, who needs refugee protection among the thousands of claimants who come to Canada annually. What we offer you... The IRB offers a people-centred environment that builds on excellence in management. We are working to implement innovative measures to promote the establishment and maintenance of a healthier, more inclusive and flexible work environment. IRB has transitioned to a hybrid work environment. To foster a dynamic environment for purposeful in-person connections, most employees are required to work two days per week or 40% of their time at their designated IRB worksite, and the remainder of the time from their telework location. At IRB, we dont just accept difference - we celebrate it! We proudly, passionately, and actively strive to make IRB more reflective and inclusive of the society that we serve. The decisions we make today will reverberate in Canada for generations to come. We will only be able to deliver better, more accessible, and more inclusive public services by having an inclusive workforce with a diversity of experiences, perspectives and backgrounds that reflects Canada's now and in the future. We are committed to helping diverse talent thrive. Are you a member of one or more of the following groups: Aboriginal Peoples, members of the Black community and other Racialized People, Persons with a disability, Women or 2SLGBTQI+ ? Are you looking for continuous opportunities for advancement and to make a difference? If you share our vision for a strong and inclusive Canada, come be a part of the IRB Team! Intent of the process The intent of this process is to create a pool of fully or partially qualified candidates. The pool may be used to staff identical or similar positions within Immigration and Refugee Board across Canada with various tenures, linguistic profiles and security requirements. Positions to be filled: TBC Information you must provide In order to be considered, your application must clearly explain how you meet the following (essential qualifications) EDUCATION: A secondary school diploma or employer-approved alternatives.* * A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or an acceptable combination of education, training and/or experience. EXPERIENCE: EE1: Experience in supervising at least three (3) employees for a minimum of six consecutive months (For example: workload distribution, performance and employee relations management, approval of leave, career development, staffing requests, etc.) or experience in coaching* or in mentoring** to at least three (3) people. EE2: Experience in managing relationships with internal and/or external stakeholders. *Coaching is defined as a form of development in which an experienced person supports a learner or client in achieving a specific personal or professional goal by providing training and guidance. ** Mentoring is defined as providing guidance and support to shape the mentees career vision and/or help them address a work challenge. The following will be applied / assessed at a later date (essential for the job) C1: Showing Initiative and being action oriented C2: Demonstrating Integrity and Respect C3: Working effectively with others C4: Thinking things through AB1: Ability to communicate effectively in writing and orally The following may be applied / assessed at a later date (may be needed for the job) AEdu: Graduation with a degree from a recognized postsecondary institution in any field relevant to the work to be performed. AE1: Experience working at the Immigration and Refugee Board of Canada. AE2: Experience in leading working groups or teams to deliver a project or initiative. AE3: Experience providing concise written summaries, advice, guidance or recommendations to management. AE4: Experience working at quasijudicial tribunal, Court of law and/or in the Immigration field. AE5: Experience in supervising ten (10) or more employees for at least one full performance management cycle. OPERATIONAL REQUIREMENTS: Be available to work on a flexible schedule as required Willingness and ability to work overtime and sometimes with short notice Willingness and ability to travel occasionally Working onsite, as required Conditions of employment: Reliability Status security clearance Other information: The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply. Persons are entitled to participate in the appointment process in the official language(s) of their choice. *****************************TIPS FOR APPLICANTS***************************** When you apply, you must demonstrate how you meet the education and experience requirements, as well as the assets, by answering the online screening questions. It is not enough to indicate that you meet the qualifications or to provide a list of past or current responsibilities. You must indicate how, when and where you acquired these qualifications by providing concrete examples. The rsum will only be used to confirm the information provided. If the demonstration of your experience is not explicit enough, your application may be screened out. Please note that screening may be based on preselected assets based on operational requirements. Random or topdown selection, as well as any other posted merit criteria, may be used to determine who will advance to the next stage of the assessment process. All essential merit criteria will be assessed throughout the process from the time the application is submitted, in all exchanges and documents provided by the candidates. There will be an information session on Friday December 15, 2023 if you would like to know more about this position. A French session will be held at 11am Eastern and an English session at 2pm Eastern. You will need to register for the session before being able to join, please click the link below. A recording will be made available if you cannot attend this session; please contact the email located at this end of the poster if you would like the recording.Link for English session on Friday December 15th at 2pm Eastern: ***************************COMMUNICATION***************************All communications related to this selection process will be conducted via email. Candidates must check their email accounts as there may be short deadlines. It is the candidate's responsibility to provide us with any changes to their contact information. ********************************ASSESSMENT STRATEGY******************************** An exam will be administrated An interview will be administered. Asset qualification(s) may be applied in this selection process. Volume management mechanisms may be used. We wish you good luck in this process, if you have any questions, please do not hesitate to contact us, make sure to refer to the selection process number in the title of the email (23-IRB -IA-AG-09-167043 ). #J-18808-Ljbffr