Job Title

Operations CoordinatorHuey Lightshop Thornbury, OntarioThe Operations Coordinator plays a central role in the daily rhythm of Huey Lightshop, supporting the flow of production and ensuring each piece moves through the studio with care and intention.Working closely with the Shop Lead and production team, this role helps guide orders from creation to completionbalancing timelines, priorities, and the natural pace of handmade work. The Operations Coordinator also leads all outward communication, acting as a thoughtful and responsive point of contact for customers, trade partners, and collaborators.This is a dynamic, detail-oriented role suited to someone who enjoys bringing structure to moving parts, values clear communication, and is excited to be part of a small, design-driven studio.What Youll DoSupport Studio ProductionCoordinate weekly production priorities to ensure orders are completed on time and with careWork closely with the team to maintain a steady, well-paced studio workflowAnticipate needs and help remove roadblocks to keep production moving smoothlyOversee daily shipping and order fulfillment, ensuring accuracy and attention to detailLead Customer ExperienceManage customer inquiries with timely, thoughtful, and solutions-oriented communicationSupport custom orders, trade requests, and partnerships from initial outreach through completionAct as a warm, professional voice of the brand across all external touchpointsSupport Growth & PartnershipsAssist in coordinating special projects and collaborationsHelp build relationships with designers, boutiques, and hospitality spaces aligned with Hueys aestheticContribute to ongoing improvements in how the studio operates and communicatesWho You AreHighly organized and detail-oriented, with a natural ability to prioritizeA clear and confident communicator, both written and verbalComfortable balancing multiple responsibilities in a fast-moving environmentProactive, thoughtful, and solution-focusedInterested in interior design, craft, and the behind-the-scenes of a product-based businessWhy HueyHuey Lightshop is a made-to-order lighting studio based in the Blue Mountains, where each piece is crafted by hand in our workshop. We value thoughtful design, slow production, and a collaborative studio environment.If youre someone who enjoys being part of a creative process, takes pride in the details, and values both structure and beauty in your workand has an appreciation for interiors and the spaces our pieces live inwed love to hear from you.