Job Title

Outbound Sales RepresentativeEmployment Type: Contract (6 months) with potential for extensionWork Schedule: Monday to Friday: Rotating shifts between 8:00 AM 8:00 PM Saturday: 8:30 AM 4:30 PM (Work from Home)Work Model: Fully Onsite (Monday to Friday) | Work from Home (Saturdays)Location: Markham, ONPay Rate: $22/hourAbout the RoleThe company is looking for motivated, people-oriented individuals to join our growing Outbound Sales team in a brand-new, entry-level role. As an Outbound Sales Representative, you will be at the forefront of connecting prospective customers with our Auto and Home Insurance products through an automated dialer system. This is an exciting opportunity for someone looking to launch or grow their career in the insurance or financial services industry. You will play a key role in engaging new customers, identifying their needs, and qualifying opportunities for follow-up by our licensed advisors ultimately contributing to the growth of the company's customer base. Full training will be provided; prior insurance knowledge is not required.Key ResponsibilitiesHandle high-volume outbound calls efficiently using an automated dialer systemIntroduce and promote the company's Auto and Home Insurance products to prospective clientsIdentify customer needs and qualify leads for handoff to licensed advisorsSchedule callbacks or facilitate warm transfers to the appropriate sales teamAccurately document all interactions, outcomes, and follow-up actions in the CRM/systemMaintain full compliance with regulatory requirements and company policies on every callMeet or exceed daily and weekly performance targets including call volume, lead generation, and policy salesHandle customer objections with professionalism and empathy, maintaining a positive experienceSchedule & Work ModelThis role operates on a rotating shift schedule. You will receive advance notice of your schedule (typically a few weeks ahead) to help you plan accordingly.Monday to Friday: Rotating shifts within the 8:00 AM 8:00 PM window (onsite)Saturday: Fixed shift from 8:30 AM 4:30 PM (work from home)Shift schedules are communicated in advance with sufficient noticeQualifications & Skills RequiredStrong verbal communication and interpersonal skillsConfident, customer-focused, and professional phone presenceComfortable working in a high-volume, fast-paced call environmentAbility to build rapport quickly and adapt to different customer personalitiesBasic computer literacy and ability to navigate CRM or dialer systemsResults-driven mindset with a strong work ethic and motivation to hit targetsNice to HavePrevious experience in a call centre, outbound sales, customer service, or inside sales roleBasic knowledge of Property & Casualty (P&C) Insurance (training will be provided)Experience working with CRM or automated dialer systemsExisting book of business (BOB) candidates with a BOB are welcome to bring itWhy Join us?Launch your career in the insurance industry with a globally recognized brandReceive full training no prior insurance experience required to get startedWork in a supportive team environment with structured coaching and feedbackGain hands-on experience with outbound sales, CRM tools, and insurance productsOpportunity for contract extension or long-term career growth based on performance and business needsSaturday work from home flexibility to support work-life balanceAt Leap we are an Equal Opportunity and Affirmative Action Employer. That means all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Leap will not tolerate any discrimination or harassment based on any of these characteristics. Leap encourages applicants of all ages.