Job Title

Operations coordinator healthcare & transportMilton, ON Full-time (3540 hrs/wk) In-personHealthcare admin Health tech Scheduling & dispatchAbout usWe are a growing healthcare services group based in Milton, Ontario, operating two complementary businesses: Senior Home Care by Angels, a private-pay home care agency serving clients and families across Halton Region, and Medigo, a tech-enabled non-emergency medical transportation (NEMT) platform connecting patients and healthcare facilities with reliable transport. Both businesses are expanding rapidly, and we are looking for an organized, proactive coordinator to be the operational heartbeat of our team.The roleAs our operations coordinator, you will support the day-to-day administrative and scheduling functions across both brands. You will be the first point of contact for incoming calls and inquiries, keep our schedules and partner updates running smoothly, and ensure nothing falls through the cracks during a period of active growth. This is a dual-brand role you will be supporting a home care operation and a technology-driven transport platform simultaneously, so adaptability and attention to detail are essential.What you'll doAnswer incoming phone calls and emails; triage and respond or escalate as neededManage and update weekly caregiver and client schedules in AlayaCareCoordinate the owner's calendar, including booking interviews and meetingsSet up new PSW and client accounts; send onboarding packages, hiring packages, and client service agreementsProcess referrals and update partner schedule communicationsAssist with payroll preparation (hours compilation, timesheet review)Support Medigo booking and dispatch operations as the platform launchesAssist in organizing community and vendor eventsProvide general administrative support to keep both businesses operating smoothlyWhat we're looking for2+ years of administrative, coordination, or operations experience healthcare or home care background is a strong assetComfortable working in scheduling and care management software (AlayaCare experience is a significant plus)Strong phone manner and professional written communicationAbility to manage multiple priorities across two business lines without losing detailsProficient in Google Workspace or Microsoft Office (calendar, email, spreadsheets)Reliable, self-directed, and comfortable working with a small team in a fast-moving environmentClear criminal record check and vulnerable sector screening requiredWhat we offerFull-time position, Monday to Friday, based in Milton, OntarioFront-row seat to the growth of an innovative health tech platform launching in 2025Supportive, mission-driven team environmentCompetitive compensation commensurate with experienceHow to applyPlease send your resume and a brief note about your relevant experience to . We will review applications on a rolling basis and are looking to hire as soon as possible.