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About the CompanyDrake Property Management is a growing multifamily property management company dedicated to creating well maintained communities where residents feel at home and employees feel supported. We manage multi residential properties across multiple provinces and operate as one integrated team across operations, leasing, maintenance, capital projects, and support functions. Our teams work collaboratively to deliver consistent, high quality building operations, strong financial performance, and a reliable resident experience. We emphasize clear expectations, accountability, and practical execution, supported by systems, processes, and strong leadership. We are committed to building a professional, inclusive, and performance driven environment where team members are empowered to take ownership, develop their skills, and contribute to the success of the portfolio.About the RoleThe Regional Manager, reporting to the Director of Operations, is responsible for the overall performance of a regional portfolio of multifamily residential properties. This role provides leadership across all aspects of operations, including leasing performance, building operations, capital execution, financial results, and resident experience. The Regional Manager is accountable for driving portfolio performance, developing high performing teams, and ensuring consistent execution of company standards across all communities within the region. The role oversees a large multifamily portfolio in Ontario and leads a team of employees across site and regional functions. The Regional Manager operates as a business leader within the region, balancing day-to-day operational execution with strategic oversight to achieve financial and performance targets.ResponsibilitiesOversee day to day operations across all properties within the assigned region to ensure consistency, efficiency, and adherence to company standardsConduct regular property inspections to assess performance, identify deficiencies, and ensure asset quality is maintainedEnsure maintenance and operational issues are identified early and addressed in a timely and effective mannerEstablish and enforce standardized processes to support consistent execution across all sitesCollaborate with Asset Management to identify and execute value add opportunities, including renovations and repositioning strategiesOversee contractor engagement, including scope development, bid review, approval, and execution oversightEnsure all work is completed to standard and invoices are reviewed and approved appropriatelySupport coordination of after-hours emergencies and provide escalation support as requiredDrive leasing performance and maintain occupancy levels in line with portfolio targetsMonitor market conditions and ensure rental strategies are aligned with asset positioning and revenue objectivesMaintain working knowledge of applicable legislation, including the Residential Tenancies Act, Human Rights Code, and labour standardsLead the preparation and management of annual operating and capital budgets across the regional portfolioAccountable for achieving financial targets including revenue growth, expense control, and NOI performanceReview monthly operating statements and prepare variance analysis with clear action plansConduct monthly business reviews with managers, establishing accountability and performance commitmentsDevelop and execute performance improvement plans for underperforming assetsEnsure accurate and timely management of accounts payable processes, including Purchase Order and Invoicing complianceMonitor vacancy, availability, and rental rate performance across the portfolioOversee rent collection processes and ensure appropriate action is taken on arrearsEnsure rent rolls, leasing data, and financial reporting are accurate and maintainedReview and approve leases and renewals in alignment with financial and operational objectivesEnsure compliance with all applicable housing laws, regulations, and internal policiesLead and manage regional team members including Property Managers, Community Managers, Assistant Property Managers, and Regional AdministratorsProvide indirect leadership and oversight to on site teams including Building Managers, Maintenance staff, and support rolesOversee hiring, onboarding, training, and performance management across the regionCoach and mentor team members to drive accountability, performance, and professional developmentSupport team members in resolving operational challenges and removing barriers to performanceFoster a professional, collaborative, and performance driven team environmentEnsure teams provide timely, accurate, and complete information to internal departments as requiredPromote a culture of ownership, accountability, and continuous improvementEnsure a high standard of service, responsiveness, and support is delivered to residents across all propertiesMaintain strong building standards and ensure site teams deliver consistent, professional serviceResolve escalated resident concerns in a timely and effective mannerSupport retention through proactive management of resident experience and service deliveryReinforce customer service standards across all teams and provide guidance where neededPartner with Asset Management, Capital Projects, and Insuite teams to support execution of capital programsProvide operational input into project planning, site readiness, and execution strategyMonitor project progress and identify risks or issues impacting timelines or outcomesEnsure alignment and communication across internal departments including Finance, Leasing, Marketing, Facilities, Resident Relations, IT, Human Resources, and LegalEnsure timely and accurate reporting and communication across all stakeholders QualificationsBusiness degree with a focus in real estate, finance, or related field preferredMinimum 5 years of experience in a senior property management or regional leadership roleProven track record of managing a multi property portfolio with strong financial and operational performanceExperience leading large, multi level teams across multiple locationsStrong knowledge of building operations, systems, and capital planningDemonstrated ability to drive leasing performance and optimize revenueExperience negotiating with contractors and vendors to achieve cost efficienciesStrong knowledge of applicable legislation and regulatory requirementsStrong computer skills including Microsoft Office; experience with Yardi considered an assetAbility to travel regularly within the assigned regionRequired SkillsStrong leadership presence with the ability to drive performance and accountability across teamsExcellent communication skills, both written and verbalHigh level of integrity, professionalism, and discretionStrong problem solving and decision making capabilitiesAbility to remain composed and effective in high pressure situationsHighly organized with the ability to manage