Job Title

Are you passionate about turning complex technical concepts into clear, engaging content? We are looking for aMiddle/Senior Technical Writerto join ourProduct Documentation Team. This is apart-time remoteopportunity based in Toronto, ON, Canada, with flexibility to work from anywhere.At Sigma Software, we collaborate with global innovators to deliver impactful solutions across industries. In this role, you will contribute to cutting-edge cybersecurity products in the AdTech domain, helping safeguard digital advertising from fraud and invalid traffic.Why join us? Youll enjoy remote work flexibility, opportunities for professional growth, and the chance to work on international projects with a talented, supportive team.CUSTOMEROur customer is a global provider of comprehensive security solutions, protecting individuals, organizations, and communities from diverse risks, with a strong focus on digital protection. Their products specialize in bot defense and invalid traffic prevention for AdTech companies, including SSPs, DSPs, agencies, and publishers. Combining advanced technology with deep industry expertise, they deliver scalable, robust solutions across multiple sectors.PROJECTThe project focuses on creating and maintaining high-quality technical documentation for security-focused SaaS products in the AdTech ecosystem. These solutions detect and mitigate fraudulent activities, ensuring trust and integrity in digital advertising. You will work closely with cross-functional teams to produce materials that enhance usability, streamline onboarding, and support ongoing operations.Job DescriptionDevelop clear, concise, and comprehensive technical documentation for diverse audiencesCollaborate with product managers, engineers, and designers to gather technical insightsContinuously improve existing documentation and create new materials aligned with product updatesIdentify opportunities to enhance product usability through documentation strategiesMentor other technical writers and contribute to team growthPartner with Product, Engineering, and Marketing teams to align educational content with business goalsQualificationsProven experience as a Technical Writer in a SaaS or technology environmentStrong understanding of developer tools, security workflows, or DevOps environmentsExcellent written communication skills with attention to clarity and structureAbility to collaborate across departments and manage multiple documentation projects3+ years of relevant experienceNICE TO HAVECybersecurity and/or Media industry experienceBackground in content strategy, UX writing, or product documentationAdditional InformationPERSONAL PROFILEDetail-oriented communicator who can translate complex technical concepts into accessible contentCollaborative mindset with the ability to work across diverse teamsProactive in identifying documentation needs and improving processes #J-18808-Ljbffr