Job Title

Associate Product Manager, Analytics and ML Toronto Customer Implementation Remote Full-time As an Associate Product Manager at Switch, you will sit at the intersection of product management, customer success, analytics, and machine learning. This role is designed for someone who wants to own real product outcomes early in their career working deeply with customers, engineers, and data systemswhile developing strong product instincts and technical fluency. You will be translating real-world data and analytics challenges into scalable product features, dashboards, automation, and ML-driven insights. While this is not a pure engineering role, it requires strong technical depth and comfort working hands-on with data, analytics tooling, and ML workflows. PMs at Switch operate in an apprenticeship-style structure, learning from experienced product leaders, engineers, and data scientists, with a clear path to product management or broader business leadership roles. What Youll Do Analytics, Data & ML Enablement Work handson with analytics and data systems to monitor data fidelity, diagnose pipeline issues, and improve performance Leverage SQL, Python, and modern analytics tools to explore client data, build metrics, and support experimentation (e.g., incrementality testing, predictive modeling) Support and contribute to the AI training lifecycle, including data preparation, feature validation, and performance monitoring Help shape MLpowered features, automation, and predictive insights that improve customer outcomes Product Development & Roadmap Influence Collaborate daily with engineering, data science, and ML teams to design, scope, and ship customerfacing analytics and ML products Contribute directly to the analytics and ML product roadmap, informed by customer discovery and usage patterns Identify opportunities to standardize, automate, and scale analytics workflows across customers Help define product documentation, playbooks, internal tooling, and best practices CrossFunctional & Strategic Impact Work with integration partners across major platforms (e.g., Google, Meta, Amazon, Reddit) Synthesize complex technical and business information into actionable recommendations for leadership What Were Looking For Core Qualifications 12 years of experience in analytics, data science, or machine learning Strong analytical foundation with exposure to SQL, Python, data analysis, or ML concepts Comfort working with technical systems and collaborating closely with engineers and data scientists Ability to explain complex technical concepts to nontechnical stakeholders Strong ownership mindset, curiosity, and bias toward action Technical & Analytical Skills Working knowledge of SQL and data modeling concepts Familiarity with analytics and data platforms (e.g., BigQuery, Looker/Looker Studio, or similar) Exposure to machine learning concepts, experimentation frameworks, or predictive analytics Ability to reason about data pipelines, data quality, and system performance (without needing to be a fulltime engineer) Bonus Experience Experience with digital marketing analytics, measurement, or experimentation Exposure to ML infrastructure, MLOps/DataOps, or automation tooling Startup experience or comfort operating in fastmoving, ambiguous environments Location Switch is headquartered in Toronto, Canada , but operates fully remotely . However, preference will be shown to candidates with the Greater Toronto area. Marketcompetitive compensation based on experience Meaningful equity in a fastgrowing AI startup Flexible, remotefirst work environment Structured mentorship and career development Team events, offsites, and collaborative culture If youre excited about building analytics and MLdriven products, working directly with customers, and shaping product direction early in your careereven if you dont meet every requirementwe encourage you to apply. Were looking for highpotential builders who want to grow fast and make a real impact. #J-18808-Ljbffr