Job Title

Excelling as a Bilingual Customer Service Specialist means providing outstanding remote support. Manage inquiries and promote services while ensuring every customer interaction is top-tier. This position demands strong communication and organizational skills to manage a diverse client portfolio effectively. Youll collaborate closely with Account Managers and internal teams to guarantee customers receive seamless service tailored to their needs. A proactive approach is essential to meet deadlines and resolve issues efficiently. Key Responsibilities: Address customer inquiries to boost satisfaction Promote products based on customer needs Communicate effectively with Account Managers Handle account adjustments in partnership with Finance Coordinate logistics with Scheduling and Transport Requirements: High school diploma or equivalent 2+ years experience in customer service Proficient in Microsoft Office, including Dynamics Bilingual in English and French necessary Authorized to work in Canada without sponsorship Leverage your bilingual skills in this dynamic role, enhancing customer experiences and driving satisfaction across multiple regions. #J-18808-Ljbffr