Job Title

DHL Supply Chain is seeking a Senior Operations Manager (Operations Manager I) in Brantford, ON, Canada. This role is pivotal in ensuring the smooth and efficient operation of our warehouses, implementing processes to optimize operations, and guiding a team of supervisors toward a safe and productive work environment. Key Responsibilities: Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support, while fostering a strong team culture of inclusion and belonging. Develop and implement efficient workflows, labour plans, standardized processes, and best practices to enhance productivity, reduce costs, and improve overall operational efficiency. Proactively uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization. Compile comprehensive reports on key performance indicators (KPIs), including productivity and accuracy metrics, to support informed decision-making and drive continuous improvement. Foster open communication and collaboration among leadership and associates to promote transparency, alignment, and teamwork. Partner with Human Resources and site leadership to ensure a comprehensive hiring process for Supervisors. Collaborate with cross-functional teams to ensure consistent and prompt fulfillment of customer orders. Engage in a strong partnership with customers to proactively address concerns and achieve exceptional customer satisfaction. Required Education and Experience: Bachelor''s degree or equivalent experience, preferred. 1+ years logistics industry experience, required. 2+ years of experience in a supervisory or management role, required. Experience with P&L management, objective setting, and project management, preferred. Salary range: $85,000 $110,000 annually, with bonus potential. DHL Supply Chain is an equal opportunity employer committed to accommodating applicants with disabilities throughout the hiring process. #J-18808-Ljbffr