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Overview Job Title: Assistant Store Manager Location: Oshawa Centre, Oshawa ON Salary: $19.60/hr + commission + bonus Reports To: Store Manager Hours: 32-40 hours/week, open availability We are actively hiring for this position. Our team at WOW! mobile boutique is passionate about providing the best-in-class wireless retail experience. We focus on a personalized customer experience, providing solutions from Canadas top wireless carriers (TELUS, Rogers, Koodo, Fido, and Chatr). We offer an unbiased solution as unique as our customers. What you will achieve Assist with leading a sales team in a dynamic and results-driven culture Lead by example in all sales behaviours, following our sales process Manage timekeeping, investigate and clear exceptions daily, and create schedules Lead daily sales huddles to set and track sales pace for the day Ensure operational excellence by following and enforcing policies and procedures Maintain a high level of integrity with yourself and your team Manage store supplies and inventory Participate in and deliver documented coaching to your team Check and process inventory RMAs daily or as needed Complete transactional audits daily, share results with Manager and coach back accordingly Resolve customer escalations Attend and participate in all required scheduled calls or webinars Conduct daily cleaning of all areas of the kiosk including maintenance of live demo devices Assume Store Manager duties when they are absent Handle Trade-In processing and shipping Be flexible to work a variety of shifts including evenings and weekends based on business needs What were looking for Be Ready To initiate conversations with mall traffic To change and adapt in a fast-paced environment Be Real Be your genuine self Approach each customer in a unique and personalized way Be Great Invested in personal and professional growth and development Open to feedback and coaching 1-2 years of store supervision and management experience, coaching, and leadership skills, developed in a retail organization, preferably within the wireless or electronics sector Detail oriented and results focused with a proven ability to manage multiple priorities with urgency Comfortable with modern technology Flexible to work a variety of shifts including evenings and weekends based on business needs What we offer Competitive wages 50% of your monthly wireless plan Unlimited commission structure Sales bonus based on store achievements Competitive group benefit package Physical job requirements Ability to lift 30-50 pounds Ability to stand for extended periods How we hire The WOW! mobile boutique team believes in a fair, transparent and people-first hiring process. Heres what to expect when you apply: Application Review: We may use AI-assisted tools to screen resumes for key skills and minimum requirements. All results are reviewed by our hiring team to ensure thoughtful and balanced decision making. Interview Process: Two interview stages. Qualified candidates will be invited to an initial interview by phone or virtually. Candidates meeting role requirements will be asked to participate in an in-person Store Visit. Background Check: Successful candidates will be required to participate in a background check, in accordance with applicable laws and regulations. We are committed to an inclusive and equitable hiring experience and encourage all qualified candidates to apply. WOW! mobile boutique is a multi-carrier wireless retailer, a joint venture between Rogers and Telus, operating under Match Transact inc. It has kiosks in 80 locations across Canada. WOW! mobile boutique is an equal opportunity employer and is committed to creating an inclusive environment for all employees. During the recruitment process, all applicants will be required to provide consent for criminal background checks. WOW! mobile boutique is a certified Great Place to Work in Canada. We have been recognized among Canada''s top employers for trust in leadership, pride in work, and camaraderie. We move differently by valuing our people. At WOW! mobile boutique, trust is foundational to innovation, agility, resilience, and efficiency. We thank all applicants in advance; however, only those who meet the requirements will be contacted to move forward. Note Notre quipe chez WOW! mobile boutique est passionne par l''offre de la meilleure exprience de vente au dtail sans fil et comprend le discours bilingue ci-dessus dans les mmes sections. #J-18808-Ljbffr