Job Title

Director, Consulting Delivery, AMER This role reports to the Senior Vice President, Global Consulting Delivery and has overall responsibility for the successful delivery of all projects in the region and the ongoing success of our clients. Key Responsibilities Regional P&L Oversight & Forecasting: Own the consulting delivery P&L for the region. Align with global and regional leadership on sales and delivery goals. Lead forecasting and resource planning for the region, including partner and subcontractor engagement. Operational Excellence: Monitor and improve delivery metrics such as utilization, margin, project health, and ontime delivery within the region. Ensure compliance with contractual obligations and internal governance standards. Client Success & Solution Ownership: Act as the regional solution owner for offerings like Copperleaf Accelerate. Collaborate with Client Success Managers to embed solutions into client roadmaps and ensure successful adoption. Talent Strategy: Lead hiring, onboarding, and development of consultants and delivery leaders in the region. Foster a collaborative, agile, and highintegrity work environment. Contribute to the evolution of delivery models, including the shift toward a diamond workforce model focused on expertled, repeatable offerings. CrossFunctional Collaboration: Partner with Sales, Product, and Customer Success teams to support solution design, presales, and postsales service delivery in the region. What Were Offering Salary Range: $140,000 $165,000 CAD + Bonus Flexible paid time off, including sick and holiday Medical, dental, & vision insurance Registered Retirement Savings Plan (RRSP) Flexible spending accounts Life insurance and disability benefits Tuition assistance Community involvement and volunteering events Strategic Initiatives and Organizational Impact Regional Consistency & Best Practices: Promote consistency in delivery practices across the region, leveraging global frameworks and accelerators. Contribute to the evolution of delivery models and methodologies. Customer Engagement: Maintain seniorlevel engagement with key clients through delivery sponsorship roles. Support Customer and Partner Success Managers in executing success plans. Knowledge Sharing & Innovation: Drive initiatives to improve knowledge sharing, reduce project risk, and enhance credibility in sales pursuits. Contribute regional insights to global delivery strategy. Reporting & Team Structure This role reports to the Senior Vice President, Global Delivery, IFS Copperleaf, and collaborates closely with other regional consulting leaders. It plays a pivotal role in shaping the consulting delivery strategy and execution within the assigned region. Qualifications Proven experience in leading regional consulting delivery teams. Strong financial acumen with experience managing P&L and forecasting. Deep understanding of consulting delivery metrics and operational excellence. Experience of enterprise software implementation and customer success. Excellent leadership, communication, and crossfunctional collaboration skills. Ability to engage with Clevel stakeholders and drive strategic initiatives. Experience in hiring, training, and developing global teams. Knowledge of implementation frameworks and delivery accelerators. #J-18808-Ljbffr