Job Title

Drive for Excellence Position at Performance Auto Group About Us Performance Auto Group is a leading automotive group with over 2000 employees and 44 locations throughout Ontario. Performance Toyota is the highest volume Toyota dealership in the Niagara area, offering a large inventory of new and preowned vehicles and recognized for its commitment to an impeccable guest experience. Core Values Great Experience: Every customer is entitled to a great experience Integrity: We are honest and transparent in our actions Diversity: We are stronger through the inclusion of people, brands and ideas Innovation: We passionately embrace opportunities for new and continuous improvements Empowerment: We encourage and support our people in taking initiative Giving Back: We positively impact the communities in which we live, work and raise families Heres What Youll Deliver Utilize systems and procedures to deliver exceptional customer service and consistently meet or exceed expectations. Maintain solid product knowledge of manufacturerspecific vehicles, rebates, financing, and incentive programs. Project a positive attitude for customers and fellow employees. Ensure all work performed is thorough, accurate, and completed on time. Work effectively without supervision. Attend factorysponsored and dealerspecified training classes as scheduled. Answer customer service phone calls regarding sale inquiries. Provide competitive and reasonable car quotes. Keep customers updated by phone on vehicle delivery progress. Inform customers when vehicles are ready for pickup. Keep abreast of new equipment, features, and tools, and recommend purchases. Account for all documents and ensure none are missing. Follow up with the factory and distributors for late deliveries. Comply with the Ontario Motor Vehicle Industry Council (OMVIC) regulations. Work in adherence to company safety standards at all times. Comply with all company policies, standards, and procedures. May work Saturdays as required by business needs. Perform other duties as required by management. What You Need To Succeed High School Diploma or GED required. Automotive sales experience preferred. OMVIC certification required. Dealer CRM system experience required. Valid Ontario drivers license and good driving record. Strong computer skills. Effective verbal and written communication. Strong time management and organizational skills. Proven ability to deliver exceptional customer service. Excellent problemsolving and organizational skills. Willingness to be flexible under changing conditions. Creative and persuasive negotiating skills. Professionalism with a positive attitude under pressure. Wellspoken, friendly and articulate. Maintain high confidentiality. Flexibility with work schedules. Whats in it for you? Excellent management support and guidance. Opportunities through internal career mobility program. Health, dental and vision insurance. Disability, critical illness and life insurance. Employee Assistance Plan (EAP) for wellness. Discount on vehicles, service and parts for you and your family. Retailer and service provider discounts nationwide. Free and engaging employee events. Opportunity to give back to the community. Job Type: Full Time Permanent Compensation (expected annual earnings): $70,000 $120,000 per year. 100% commission role with no base salary. The range reflects historical earnings at this dealership; actual earnings vary based on individual performance and business volumes. Minimum earnings: In accordance with the Employment Standards Act, commissionpaid employees will be paid at least the applicable Ontario minimum wage for all hours worked. Any minimumwage topup paid may be reconciled quarterly in accordance with the compensation plan. Performance Auto Group is an equalopportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. #J-18808-Ljbffr