Job Title

Location Maje, Pacific Centre Company Overview At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring highfashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. Why SMCP SMCP is more than just a fashion houseit''s a forwardthinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. Company Motto At SMCP, We Style Happiness at WorkLead with Passion and Purpose! Position Overview Assistant Store Manager , youll be a key leader in delivering an elevated client experience while inspiring and coaching your team to achieve excellence. Youll lead by example, creating a dynamic and welcoming shopping environment where customers feel confident and stylish. From driving personal sales to developing your teams skills in wardrobe and clienteling, youll play a vital role in fostering a culture of passion, service, and success. In this role, youll support the Store Manager in all aspects of store operations, ensuring efficiency on the sales floor and behind the scenes. Whether youre coaching associates, maintaining visual standards, or resolving client concerns with a solutiondriven mindset, your passion will shape a seamless and exceptional store experience. What Youll Do Client Experience & Service Exemplify exceptional client service by acting as the boutique''s primary ''host.'' Ensure each client receives a personalized and memorable shopping experience. Use selling tools effectively to enhance client engagement and satisfaction. Drive individual sales performance, contributing at least 20% to the stores monthly sales plan. Mentor and motivate the team to achieve and exceed key performance indicators (KPIs). Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques. Leadership & Development Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions. Foster a culture of trust, collaboration, and continuous improvement within the team. Act as Manager on Duty, utilizing strong problemsolving skills to address and resolve client concerns. Visual Merchandising & Brand Standards Support visual merchandising initiatives, ensuring compliance with brand guidelines. Maintain a visually appealing boutique that reflects the brand''s aesthetic and standards. Who You Are 2+ years of prior supervisory experience in a client-focused retail environment. Passionate about fashion, styling, and delivering exceptional service. Strong communicator with a natural ability to coach and develop talent. Problemsolver with a track record of setting and achieving goals. Teamoriented leader who fosters a positive and motivating workplace. Resourceful in building client relationships and attracting new talent. Flexible availability, including evenings, weekends, and holidays, is required. Aligned with SMCPs core values and dedicated to growing within the brand. Career Growth & Benefits Join a Career That Fits Your Life: At SMCP, we provide more than just a jobwe provide a path to grow, thrive, and be part of something exceptional. Your talent and dedication are rewarded with competitive base hourly pay and an individual commission structure. With our 50% shopping discount and seasonal wardrobe offering , youll always feel confident in the latest collectionsbecause style starts with you. We also provide a cell phone contribution . We know that security and wellbeing matter. Thats why we provide enhanced health benefits, an RRSP/DPSP savings plan , and generous paid time off plus paid parental leave and pet benefits . Youll also have access to resources like our Employee Assistance Program (EAP) , which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning , providing additional support for family planning and wellness. Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program , youll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, youll discover a career thats as fulfilling as it is inspiring. At SMCP, youre not just an employee, youre a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a peoplefirst culture , youll find a career thats as rewarding as it is inspiring. Ready to lead with confidence and style? Apply today and become part of the SMCP Dream Team! Compensation VANCOUVER COMPENSATION RANGE $25 - $31.60 CAD #J-18808-Ljbffr