Job Title

Why were hiring a VP Marketing Successful ecommerce AI company seeks a fearless marketing leader to elevate our story and transform the industry. We''ve built an exceptional product. Now we want to tell its story with the same excellence. You''ll deeply understand the product, how it works, how to set it up, and how it delivers value. This will put you in a unique position to educate merchants on why customers want to shop through conversations and how they can make it happen with Gorgias. Our customers and team span the globe, so you''ll need to be collaborative, curious, and empathetic. If you''re ready to lead this transformation, this is your chance to own a defining success and make a careerdefining impact. Your mission Own the narrative and positioning of Gorgias Conversational Commerce platform. Translate product innovation into market impact. Your mission: make Gorgias synonymous with AIdriven customer and sales conversations by defining the category, crafting the story, and driving adoption across all segments. Product marketing Define clear, differentiated positioning and messaging across the Gorgias product portfolio. Educate merchants on why they should invest on Conversational Commerce now, and how to do it. Partner with Product and Sales to launch new products and capabilities. Build our content engine to power enablement, storytelling, and thought leadership. GTM acceleration Distribute our product narrative through the 100+ events we organize each year, including our customer conference in LA. Partner with Demand Gen and Sales to develop targeted plays for each segment. Drive adoption and expansion in midmarket and enterprise. Define metrics and frameworks to track awareness, consideration, and adoption across the funnel. Your team The role reports to Cofounder & CEO, Romain Lapeyre. Our Marketing Team: 17 people, 4 direct reports. Maxime Sutra (Director, Demand Generation) Matilda Lee (Manager, Product Marketing) Guillaume Aubert (Sr. Manager, Marketing Ops) Our Executive Team: Cofounder & CEO, Romain Lapeyre Chief Financial Officer, Kunal Agarwal SVP Engineering, PA Masse VP Product, Max Pruvost VP Design, Bora Shehu VP Sales, Josh Roth VP People, Adeline Bodemer VP Marketing, hiring! Why you should or shouldnt join Youre passionate about Conversational Commerce & you envision a world where you can shop by talking to brands online, instead of just always browsing. You care deeply about product: in another life you could have been a Product Manager. Youre both strategic and handson. Thats core to how we operate. Youre an enthusiastic AI adopter. We believe AI is reshaping both commerce and the marketing profession. Youre open to semifrequent inperson travel to NYC. Context: Marketing at Gorgias Gorgias marketing has historically been demandgen led, fuelling strong SMB growth. As we evolve toward Conversational Commerce, our biggest opportunity is to educate merchants on how AI can transform the way their customers shop from transactional to conversational experiences. We''re now looking for a marketing leader who can turn this vision into clear positioning, compelling narratives, and effective enablement for our fastgrowing midmarket and enterprise segments. We''ve learned a lot from past marketing leadership experiences, and each contributed to our growth. Today, we have a sharper understanding of what longterm success requires. We''re open to candidates who come from either a product marketing background or from a demand generation / growth background what matters most is a deep understanding of the product they market, strong execution instincts, and the ability to bridge vision and execution across the full funnel. #J-18808-Ljbffr