Job Title

DSV encourages inclusivity and is committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. Location: Milton, Yukon Court, Canada Job Title: Credit Controller Time Type: Full Time Compensation: Salary starting at $53,102 per year, plus eligible benefits, in accordance with experience and internal equity This posting is for an existing vacancy and is not intended to create a talent pipeline. Summary This role is responsible for the collection of outstanding accounts receivables for global and national accounts. This position handles customer service issues by interacting with clients, third party payment centers and internal departments to expedite customer payments, resolve customer disputes and ultimately improve DSO. Key Duties And Responsibilities Communicate with internal/external clients to provide account overviews. Ensure claims are resolved and escalated and urgent matters are addressed in a timely manner. Collect current and past due balances for assigned client portfolio and maintain notes within SAP. Review of client accounts to ensure payments are applied and generate client statements upon request. Review of monthly K84 Duties and Taxes as required by clients. Other projects as requested by Management. Quality, Health & Safety Supports organizational commitment to ISO 9001, ISO 45001 certification Montreal location. Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy. Staff are required to ensure that their daytoday activities embrace sustainability, health and safety thereby reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace. Qualifications Education and Experience Minimum of 3+ years in Accounts Receivable / Collections experience. College Degree in Accounting. Skills And Competencies Good command, both verbal and written, of English. Ability to create collaborative engagements and active listening. Service oriented and able to resolve customer grievances. Strong interpersonal skills, building professional relationships internally and externally. Strong problemsolving skills and analytical skills. Ability to multitask, plan, prioritize and manage time effectively to meet goals and achieve results. Both a team builder and a team player. Excellent organizational and time management skills. Integrity and accountability. Act as a role model for DSV values and adhere to the Code of Conduct. Language and Computer Skills English is the principal language for this position; additional languages may be required in other locations. Ability to communicate effectively in a diverse multicultural environment. MS Office Suite (Word, Excel, Outlook) Advanced knowledge of Excel preferred. SAP Experience asset. Physical Demands Prolonged periods sitting and standing at a desk and working on a computer. Occasional travel may be required. Regular working hours apply for this position; at times, working beyond these hours may be required by business needs. Additional Notes / Acknowledgment Due to the dynamic nature of our industry, your accountabilities and role may change. Duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position. #J-18808-Ljbffr