Job Title

Were BSC Solutions Group, and we exist to ensure that every single one of our clients is elevated. Weve been in the IT business since the advent of office computers, providing our clients with exceptional products, service, and knowledge. Weve spent decades developing a reputation for excellence and honesty, and now were looking for a new Senior Network Engineer. If youre looking to join a dedicated team of IT professionals with a penchant for excellence, we want to hear from you. We are a growing Managed Service Provider (MSP) based in Brampton, Ontario, supporting small and mid-sized businesses across the GTA. Our focus is delivering secure, well-architected hybrid IT environments , not just fixing tickets. We are looking for a Senior MSP Engineer who can take ownership of complex environments, lead implementations, and act as a trusted technical advisor to our clients. The Role As a Senior MSP Engineer, you will work across multiple client environments, owning the design, deployment, and ongoing improvement of on-prem, Microsoft 365, Intune, and Azure solutions. This role is ideal for someone who enjoys variety, autonomy, and solving real-world business problemsnot just closing tickets. You will be a senior escalation point, contribute to standards and best practices, and help mentor junior team members. You are a powerful communicator and a person who can manage well when the client is in a pickle and needs strong guidance. Key Responsibilities Core Engineering & Projects Youll have the ability to take on and manage new projects, such as new server upgrades and implementations, and run them from beginning to end. Your organizational skills and project management experience mean you need little oversight or direction, and you always execute flawlessly. Youre a high-level communicator, able to build relationships with co-workers, small business owners, and executives alike. You can speak techno-babble with your coworkers, but make the most complicated issue easy to understand for any customer. Youre also forward-thinking, able to anticipate your clients needs as well as the needs of the business. Design, deploy, and support Windows Server environments (on-prem and hybrid) Implement and manage Microsoft 365 tenants , including: Conditional Access Design and deploy Microsoft Intune : Device compliance & configuration policies Implement and manage Azure infrastructure , including: Virtual machines Networking (VNets, VPNs) Backups and disaster recovery Lead client projects such as: Server replacements M365 migrations Security posture improvements Hybrid cloud implementations Act as a senior escalation point for complex issues Work directly with clients to understand business requirements and recommend solutions Assist with documentation, standards, and continuous improvement Mentor and support junior and intermediate engineers Participate in structured on-call rotation (no constant after-hours firefighting) Required Experience & Skills Technical 7+ years in IT, with significant MSP or multi-client experience Strong hands-on experience with: Windows Server Microsoft 365 administration Solid understanding of: Networking fundamentals (DNS, DHCP, VPNs, firewalls) Identity and access management Security best practices in SMB environments Comfortable working independently and making technical decisions Professional Strong communication skills (you can explain technical topics to non-technical clients) Organized, detail-oriented, and documentation-minded Calm under pressure and able to prioritize effectively Nice to Have (Not Required) Microsoft 365, Security or Intune certifications PowerShell scripting experience Experience with backup, DR, and ransomware recovery scenarios Experience contributing to MSP standards and tooling What We Offer Competitive salary based on experience Family Benefits Hybrid work environment Paid training and certification support Opportunity to work on meaningful projects, not just ticket queues The very best in this role are: Customer Focused the success of your clients is paramount, and you derive tremendous satisfaction from solving an issue or implementing a new solution that will help our customers do better business. Technically Advanced you have terrific experience and knowledge of Microsoft products, from Office to Server. You can diagnose and solve almost any problem, constantly seek to upgrade and improve your skills, and love learning the latest advances. Honest and Ethical you always work in the customers best interest, even when that means giving them bad news. You work hard to become a trusted source of expertise, and always work with integrity. The Details This is a full-time permanent position. Hours of work are Monday Friday, 8:00am 5:00pm. Youll work on-call about once a month, but we offer overtime for any extra work youre required to do during that period. The expected salary range for this position is $90,000-$110,000/year plus benefits. This is a terrific opportunity for someone who is looking to build a meaningful career in a highly varied and interesting role. Were not interested in making a short-term hire if youre looking for a challenging, long-term role with plenty of opportunity for growth and development, we want to hear from you. Qualifications Experience configuring and maintaining Windows server infrastructure Experience leading, supporting, and mentoring a team of L1 IT technicians Experience working as an IT project leader or project manager Deep understanding and experience with Microsoft desktop operating systems and applications Experience with Office 365 and Hyper-V Virtualization You must have access to your own vehicle in order to conduct client site visits Microsoft or other certifications an asset University degree or college diploma in computer science, software engineering, network/server administration an asset Must be a Canadian Citizen or Permanent Resident for necessary security clearance How to Apply Our online application will give you the option to apply to this role as a complete person not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you''ll receive an email inviting you to log in and view your assessment results. Please complete the profile assessment describing why you are a fit for this role. Candidates who do not complete the assessment will not be considered for the position. We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us with the Help button in the application. We will review applications as they are received and look forward to hearing from you. #J-18808-Ljbffr