Job Title

About the Role The Director, Revenue Operations is responsible for owning and evolving Procurifys revenue operations across sales, marketing, and customer success. This role drives efficiency, predictability, and performance across the full revenue lifecycle, building on an established RevOps foundation while actively integrating AI and automation to accelerate how the team operates. The Director partners closely with GTM and executive leadership to translate revenue strategy into scalable execution, and champions a forwardlooking, AIaugmented approach to operations that supports sustainable, compounding growth. Experience 58+ years in RevOps, Sales Ops, Marketing Ops or related roles within highgrowth SaaS, Fintech, or technology companies, including handson experience owning and scaling revenue operations in a multifunctional GTM environment. Demonstrated ability to leverage AI tools and modern automation platforms to improve operational efficiency and decisionmaking at scale. Revenue Strategy & Planning Partner with executive leadership to refine and execute the company''s revenue strategy, ensuring alignment and accountability across sales, marketing, and customer success. Coown with FP&A the execution and ongoing optimization of annual and quarterly revenue plans, driving performance across ARR growth, customer acquisition, retention, and expansion. Own and continuously evolve the companywide KPI framework (ARR, CAC, LTV, retention, pipeline coverage, sales velocity), ensuring consistent definitions, data integrity, and accountability across GTM teams. Apply AIassisted scenario modeling and forecasting tools to stresstest revenue plans, surface risks early, and support more confident strategic decisionmaking. Revenue Operations & Process Optimization Continuously evaluate and optimize scalable, endtoend revenue processes across the full customer lifecycle (lead opportunity renewal/expansion). Proactively identify inefficiencies and friction points, implementing datadriven improvements to increase conversion rates, reduce cycle times, and improve customer experience. Standardize and continuously improve best practices across forecasting, pipeline management, territory planning, and customer segmentation. Embed AIpowered workflow automation across key revenue processes including lead routing, opportunity scoring, renewal risk flagging, and rep activity prioritizationto reduce manual work and increase team capacity. CrossFunctional Collaboration Act as the central operating partner across GTM functions, driving alignment, accountability, and execution against shared revenue goals. Partner with sales and marketing leadership to continuously improve funnel performanceincluding AIenhanced lead scoring, dynamic routing, conversion optimization, and campaign efficiency. Collaborate with product and growth teams to align GTM strategies for new product launches, pricing and packaging, and expansion initiatives. Champion AI literacy across GTM teams, helping leaders and ICs understand how to responsibly integrate AI tools into their daytoday workflows. Technology & Tools Management Own and continuously evolve the revenue technology ecosystem, ensuring it remains scalable, integrated, and aligned to business needs. Actively evaluate and adopt emerging AInative tools (e.g., conversational intelligence, predictive analytics, AIassisted CRM hygiene, generative content tools) that deliver clear ROI and strategic lift. Lead tool optimization and adoption initiatives, setting clear expectations for usage, ROI measurement, and process integration. Establish and enforce data governance standards to ensure high data quality, system integrity, and a reliable single source of trutha prerequisite for effective AIdriven operations. Data Analytics & Reporting Build, scale, and maintain selfserve dashboards that provide realtime visibility into pipeline health, revenue performance, and GTM efficiency. Leverage AI and advanced analytics to analyze funnel and pipeline performance, identify trends, surface risks, and proactively deliver insights to leadershipmoving beyond descriptive reporting to predictive and prescriptive analysis. Translate data into clear, actionable insights that inform strategic decisions and drive measurable revenue impact. Explore and implement AIassisted narrative reporting tools that help leadership quickly interpret performance data without manual synthesis. Forecasting & Performance Management Own and continuously improve forecasting methodology, cadence, and accuracy to drive high confidence in revenue projections. Integrate AIassisted forecasting models to complement judgmentbased forecasts, improving signal quality and reducing reliance on manual aggregation. Monitor and analyze performance across the revenue cycle, identifying key drivers of variance and opportunities to improve efficiency and outcomes. Lead regular business reviews with GTM leadership, ensuring performance is tracked against targets and corrective actions are clearly defined and executed. Leadership & Team Development Build, lead, and scale a highperforming RevOps function across sales, marketing, and customer success operations. Establish clear operating rhythms, performance expectations, and a culture of accountability, continuous improvement, and curiosityincluding a genuine enthusiasm for how AI is reshaping revenue operations. Model effective AI tool use within the team: set expectations for AIaugmented workflows, create space for experimentation, and build team capability to work alongside AI rather than around it. Partner with the People team to hire, develop, and retain talent, ensuring the RevOps function evolves in line with business growth, complexity, and the changing nature of operational work. What You Bring Deep expertise across the revenue operations stackCRM, MAP, BI, CPQ, CS platforms (e.g., Salesforce, Marketo, Vitally, Gong, Metabase)with a strong point of view on how these systems should evolve in an AIfirst environment. Handson experience with AIpowered revenue tools (e.g., Gong, Momentum, Outreach, ZoomInfo, Intercom, or equivalent) and a track record of operationalizing them effectively. Strong analytical mindset with the ability to move fluidly between strategic thinking and executionlevel detail. Exceptional crossfunctional influenceyou can align diverse stakeholders and drive accountability without direct authority. Clear communicator who can translate complex data and operational insights into crisp narratives for executive and boardlevel audiences. A builder''s orientation: you''re energized by creating structure, improving systems, and raising the performance ceiling of the teams around you. Benefits Flexible working: remotefirst organization with flexible working hours. Work anywhere from within Canadaand U.S. if applicable. Responsible time off: trust to take the time you need to rest and recharge while staying accountable to your commitments. Extended health benefits: competitive health, vision, and dental package along with an Employee Assistance Program and a health and wellness spending account. Community initiatives: regular volunteer days, a Donate Your Day program, and education lunch and learns. Stock options: everyone has a chance to own a part of Procurify with a competitive stock program. Base salary range: $118,000 $148,000 CAD (this range is dependent on experience and does not include any bonus, commission, benefits or equity that might exist in your total compensation package). Procurify is an Equal Opportunity Employer. We do not discriminate against any team members or applicants for employment because of race, color, disability, sex, age, national origin, religion, sexual orientation, or gender identity and/or expression. #J-18808-Ljbffr