Skip to Main Content

Job Title


Technology Strategy & Transformation - Manager - Retail & Consumer Markets


Company : EY https://static.whatjobs.com/static/ajCore/img/j


Location : Toronto, Ontario


Created : 2026-04-18


Job Type : Full Time


Job Description

At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Opportunity Join our Technology Strategy & Transformation team as a Manager focused on Technology Strategy in Retail & Consumer Markets. In todays rapidly evolving environment, technology is the key driver of competitive advantage and innovation. Were looking for a Technology Strategy Manager who can help our clients navigate this dynamic landscape by developing forwardthinking technology strategies and actionable roadmaps. This role offers a unique opportunity to partner with business and technology leaders across retailers and consumer brands, advising them on how to reshape the role of technology in their organizations to enhance customer experiences, optimise operations, and improve business performance. If youre passionate about shaping the future of retail and consumer markets through technology and enjoy working at the intersection of business, technology and innovation, this is the role for you. This job posting relates to an existing vacancy within our organization. Key Responsibilities (Technology Strategy Development) Defining forwardlooking technology strategies aligned with business goals and market trends, which consider both proven (e.g., ERP, data and analytics, mobile and digital) and emerging (e.g., generative and agentic AI, robotics and automation) technologies relevant to retail and consumer markets. Preparing actionable technology roadmaps (including defining business/investment cases and initiatives) that align technology investments with strategic priorities and take a balanced view on the tradeoffs between costs, benefits and risks of investment decisions. Key Responsibilities (Operating Model Reinvention) Assessing how technology is currently being used across clients value chain and identifying technology and AIenabled opportunities across various business functions, such as finance, human resources and supply chain, that drive function reinvention. Key Responsibilities (Technology System Selection & Implementation Planning) Facilitating the endtoend system selection process (needs assessment, requirements gathering, vendor market scan, RFx development and vendor proposal/demo evaluations) in collaboration with key client business and technology stakeholders. Developing highlevel implementation roadmaps to ensure a successful transition and smooth adoption of selected technology systems, considering business priorities, impact, resourcing, change management, technical complexity and risk mitigation. Key Responsibilities (Leadership & Client Engagement) Apply a deep understanding of business and technology to solve complex problems, staying at the forefront of industry trends in retail and consumer markets to develop thought leadership and points of view from a technology perspective. Lead the endtoend delivery of projects or program workstreams and support team members; ensure activities and deliverables meet EYs quality standards while managing scope, timelines and client expectations. Build and maintain longterm, productive relationships with clients. Drive business development by identifying market opportunities and communicating EYs value proposition; lead the pursuit process, including RFP responses and proposal development, to expand the firms footprint and impact. Maintain engagement management rigour and discipline by overseeing project economics (budget and margin), developing detailed work plans and ensuring strict compliance with all quality and risk management procedures. Skills and Attributes for Success Knowledge and passion for strategy, innovation, and technology in business, with retail and consumer markets sector, technology domain and functional expertise as an asset. Passion for learning about the latest trends surrounding technology, service providers and how they are integrated into the clients technology landscape to drive value. Strong interpersonal, workshop facilitation and presentation skills. Ability to selfdirect and manage the completion of work with a high level of autonomy, and provide and manage others in project delivery. Strong criticalthinking and analytical mindset structuring and translating abstract, complex concepts into clear insights, requirements and solutions. Comfortable working with ambiguity and thriving in dynamic environments. Strong project management skills to drive the endtoend project and business development lifecycles through to completion. Strong ability and proven experience in building and developing a highperforming team/culture and desire to mentor, develop and manage staff. What We Look For A minimum of 5 years of Technology Strategy & Transformation consulting experience, and/or a proven track record in leading technology strategy development or technologyenabled business transformation projects or programs within an organisation. A minimum of 2 years of experience advising clients in retail and consumer markets sectors. Experience and proven track record of endtoend project delivery in: technology strategy and roadmap development, target operating model design, technology system selection, technologyenabled business transformations, and technologyenabled cost transformations. Experience leading, managing and delivering projects in a technology/digital environment, managing both external clients/stakeholders and internal leaders and project teams. What We Offer The EY benefits package is designed to support your physical, emotional, financial and social wellbeing. Our extensive benefits include comprehensive medical, dental and prescription drug coverage, mental health benefits, a robust Employee Assistance Program and group savings plans. We offer generous time off, including personal days, vacation days and additional firmwide holidays, and the option to purchase extra vacation days. Employees can take advantage of EYs exclusive learning programmes and enjoy internal opportunities for career development and advancement, enabling growth within the firm. We also provide meaningful volunteering avenues through EY Ripples to make a positive impact in community. Salary (Toronto): $110,000 to $160,000. Inclusiveness at EY Inclusiveness is at the heart of who we are and how we work. Were committed to fostering an environment where differences are valued, policies and practices are equitable and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting neuroinclusion and accessibility initiatives, and amplifying the voices of Indigenous peoples (First Nations, Inuit and Mtis). When people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world. Are you ready to shape your future with confidence? Apply today. Please describe any accommodations you may need during the recruitment process. #J-18808-Ljbffr