Step into a leadership role as a Service Manager. Drive shop and field service operations while fostering a culture of excellence and customer satisfaction through effective team management. You will be responsible for daily operations, ensuring service delivery aligns with customer expectations. With significant experience in the agricultural or heavy equipment sectors, youll lead improvements, manage workflows, and provide training to enhance team performance. Your role promotes safety and operational efficiency to advance overall business goals. Key Responsibilities: Direct daily operations of service teams Ensure timely management of workflow and schedules Verify accuracy of work orders and invoices Handle customer inquiries and resolve issues Foster team development and performance improvement Requirements: High school diploma or equivalent is necessary 510 years in the agricultural or heavy equipment field Strong background in mechanical systems Supervisory experience in service contexts preferred Familiarity with financial processes and computer tools Champion the service experience, leading teams dedicated to optimizing performance and enhancing customer satisfaction in all operations. #J-18808-Ljbffr
Job Title
Service Manager: Leadership in Operations and Customer Service