Shape the future of operational excellence as a Principal Engineer specializing in observability. Lead incident responses and optimize monitoring efforts in a dynamic hybrid environment. With over a decade of experience, you''ll be instrumental in managing service restoration during incidents and enhancing operational tooling environments. Drive service visibility and cultivate operational maturity by contributing to the development of incident management processes and improvements. Key Responsibilities: Provide operational leadership during service incidents Optimize monitoring and alerting for enterprise tooling Strengthen service visibility and reporting capabilities Drive enhancements in incident response standards Collaborate to improve operational processes and workflows Requirements: Bachelor''s degree in relevant technical field Minimum 10-12 years of operational experience Certifications in IT service management preferred Strong knowledge of incident management processes Excellent problem-solving and communication skills Lead efforts to enhance observability and incident management procedures, fostering a responsive and resilient operational environment. #J-18808-Ljbffr
Job Title
Principal Engineer for Incident Response and Monitoring Enhancements