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Job Title


Manager, Professional Services / Responsable des services professionnels


Company : Insurity


Location : Pointe-à-la-Croix, Quebec


Created : 2026-04-18


Job Type : Full Time


Job Description

Overview Insurity is hiring for the role of Manager, Professional Services - Application Development. This role leads a team of developers delivering client-facing implementations of Insuritys Sure Commercial platform, owning technical design, integrations, and development quality through go-live in a billable Professional Services model. The ideal candidate is a hands-on technical leader with deep experience in enterprise SaaS and system integrations who can guide teams through complex implementations, partner effectively with client stakeholders, and balance delivery quality, utilization, and continuous improvement of our development practices. What Our Manager, Professional Services Application Development Will Do Lead, coach, and mentor a high-performing team of individual contributors Interview, hire, onboard, and retain exceptional talent Provide input to departmental goals and ensure they are met Adopt and reinforce company policies, processes, and programs Lead team members using the companys performance management and development process Support a culture that emphasizes strategy, guiding principles and core values Communicate effectively with team members, peers, and leaders Manage financial responsibilities and activities Develop and maintain trusted customer relationships Engage with internal and external stakeholders Drive utilization across the team Communicate financial and goal results, and KPIs to direct reports Perform tasks as an individual contributor to support the team as needed Who Were Looking For 5+ years of experience in software development, including 2+ years in team leadership or management Experience supporting external, client-facing software implementations (SaaS and/or enterprise platforms) in a Professional Services or consulting environment Strong understanding of object-oriented programming, system integrations (APIs, data interfaces), and common integration patterns Ability to translate business and functional requirements into technical designs and implementation plans Experience driving code quality through reviews, testing practices, and modern SDLC/CI/CD tools Proven ability to manage priorities and deliver in a fast-paced, multi-project environment Bachelors degree in Computer Science, Engineering, or equivalent experience Nice to Have Experience with enterprise SaaS platforms (e.g., PAS, ERP, CRM) Background in Commercial Insurance or Policy Administration Systems Familiarity with cloud environments (e.g., Azure) Experience with proprietary or domain-specific platforms/languages Agile or hybrid delivery experience Experience working with offshore/distributed teams Whats In It For You We offer remote, in-office, or hybrid work options depending on the role and location, with flexible work models. Additional benefits include Open PTO, comprehensive health coverage, employer-matched retirement savings, and opportunities for professional growth and internal advancement. Equal Opportunity and Accommodation Insurity is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive work environment and providing reasonable accommodations to participate in the application and interview process. Please contact us to request accommodation. Thank you for your interest in Insurity. Due to the volume of applications, only selected candidates will be contacted. #J-18808-Ljbffr