Job Title

Overview The Salvation Army is seeking a Store Manager at 87 Lansdowne Avenue, Saint John, NB. The role ensures consistent profitability of the store by implementing national and regional standards in sales, customer service, merchandising, marketing, public relations, staff training, reclamation and product donation flow, transportation, and processing of in-store donations. Responsibilities Direct all store operations to meet sales targets and control expenses while maintaining customer service standards. Hire, orient, train, evaluate, recognize, discipline, and terminate staff based on Territorial/National standards. Manage health and safety, labour and employee relations, and other related issues at the store level. Decide on in-store promotions and auctions and stay informed on marketing trends by monitoring competitors stock. Plan store layout to attract customers, including window displays and merchandise displays. Determine and maintain appropriate inventory levels based on spot checks and weekly sales reviews. Maintain inventory control by ensuring store donations are retrieved, sorted, and priced appropriately. Ensure in-store safety for staff and customers (e.g., snow removal, clear fire exits, unobstructed aisles, clean spills, and store cleanliness). Prepare financial and other required reports for National and Regional offices (sales reports, staffing costs, payroll data, etc.). Collaborate with Salvation Army agencies to deliver emergency and disaster services as assigned by the District Manager. Plan, organize, direct, and control all store operations. Help store associates connect with customers and foster a value-driven workforce. Role Competencies Results driven Developing direct reports Building effective teams Managing and measuring work/systems Motivating others Process management Time management Management and Responsibilities Reports directly to the District Manager. Direct reports: Supervises a team of Sales Associates; responsible for hiring, terminating or disciplining; supervises 10+ full-time, part-time, and/or volunteer staff; provides direction and consults on assignments. Financial And Material Management Establish and manage in-store budgets within guidelines Execute budgetary objectives to attain sales margins Maintain staff cost ratios and profit objectives as established by the region Ensure nightly deposits are made to the appropriate financial institution Analyze store financial statements and take action to meet financial goals; monitor cost of goods Working Conditions Full-time position in a typical retail environment Back-room sorting and stock warehousing with safety considerations Frequent exposure to fumes, dust, and temperature fluctuations Flexible work hours and potential overtime Customer, volunteer, and employee interactions requiring conflict management Occasional events outside standard hours; store hours typically 9 AM 9 PM depending on location Occasional outdoor work Education, Experience And Qualifications Willingness to support the mission of The Salvation Army in Canada and its role-related responsibilities Compliance with OH&S Act and regulations; adherence to Salvation Army health and safety policies Alternative combination of education and experience may be considered Education, Qualifications And Certifications College Diploma in Business Retail Management or equivalent asset Basic accounting skills First aid training or willingness to learn in-house Working knowledge of Microsoft Office applications Experience And Knowledge 3 years of progressive retail experience Thrift retail and fashion background are assets Microsoft Office PowerPoint, Excel, Word Experience with Not-for-Profit/Charitable and retail environments is an asset French language is an asset Skills And Capabilities Communication, organizational, problem-solving, relationship management, and negotiation skills Attention to detail Ability to lead and develop a team All Salvation Army employees may be required to undergo applicable screening and background checks as determined by The Salvation Army. Compensation The target hiring range for this position is $50,336.00 to $62,920.00, with a maximum of $75,504.00. Placement within the salary range depends on market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army provides reasonable accommodation upon request. Please email if you need accommodations and we will discuss this with you. #J-18808-Ljbffr