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Job Title


Document Center Site Operations Manager


Company : Ricoh Americas Corporation


Location : Calgary, Alberta


Created : 2026-04-20


Job Type : Full Time


Job Description

Direct document center operations as a Site Operations Manager. Drive daily activities, optimize staff performance, and enhance customer relations to ensure service excellence at your location. In this position, take charge of the sites day-to-day operations while conducting essential functions as needed. You''ll be responsible for staffing decisions and compiling management reports. Ensure a seamless workflow through effective supervision and customer engagement. Key Responsibilities: Supervise implementation of operational excellence Conduct daily customer interactions for service enhancement Provide staff training on operational workflows Ensure payroll accuracy via time clock management Manage shift profitability through materials oversight Requirements: High School Diploma or equivalent work experience Minimum 3-5 years in copy center or mailroom settings Proficient in operating various bindery and office machinery Strong communication and interpersonal abilities Capable of lifting 30+ lbs as necessary Foster operational excellence by managing staff and document services effectively while achieving quality and profitability goals. #J-18808-Ljbffr