Job Title

Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customerserviceand remarkable product quality. Our award-winning products offer a best-in-class experience for all customers home comfort needs. While we are proudly Canadian, Napoleon is also fortunate tooperateon a world-wide scale. The warmth and experience that Napoleon product brings to the homes of our customers transcends borders, language, and cultures to elevate everyday experiences, so you love being home. Throughout North America, Europe, SouthAmericaand Asia, Napoleon creates memorable moments through our stunning designs and innovative technologies. This posting is for an existing permanent/ contractvacancy and is actively being recruited for. Title: VP of Operations Reports To: President Job Purpose: The Vice President, Operations is responsible for leading Napoleons manufacturing operations across Canada, Mexico, and China through a team of site and functional leaders, including the GM, Mexico; GM, China; Director, Operations Canada; and Director, Global Quality. Reporting to the President, this role ensures the manufacturing network operates safely, efficiently, and profitably while supporting growth plans and delivering strong quality, service, and cost performance. The VP, Operations translates sales demand, product mix, and business priorities into clear operating plans and leads the manufacturing network through a common operating system. This includes aligning plant leaders around shared goals and standards; owning KPIs, operating cadence, escalation, and problem solving discipline; and ensuring consistent execution and continuous improvement across all sites. This role also owns workforce and labour strategy across the manufacturing network, including labour planning, skills development, productivity improvement, and maintaining operational stability through demand changes and growth. Key Responsibilities: Lead Napoleons manufacturing operations across Canada, Mexico, and China through site and functional leaders Translate sales plans, demand outlook, and product mix into practical operating plans for capacity, labour, equipment, materials, and plant readiness Own and continuously improve the manufacturing operating system across all sites, including KPIs, operating reviews, escalation processes, and disciplined problem solving Drive performance across core metrics, including safety, quality, service, labour efficiency, productivity, scrap, inventory, downtime, OEE, and cost Establish and maintain consistent operating discipline, performance management, reporting, and execution standards across sites Lead and develop site and functional leaders to identify issues quickly, solve root causes, and sustain operational improvements Provide strong operational leadership in partnership with Supply Chain to ensure effective S&OP execution, material availability, schedule adherence, inventory performance, and service commitments Oversee global quality performance and quality systems, ensuring standards are maintained, and issues are resolved thoroughly and promptly Lead manufacturing engineering, maintenance, and process improvement efforts to improve uptime, throughput, changeover, ergonomics, and overall plant performance Lead capital planning and CAPEX execution, ensuring investments are well justified, prioritized, delivered on time, and produce measurable operational benefits Drive waste reduction and cost improvement initiatives across labour, scrap, rework, downtime, conversion cost, and plant overhead Ensure new product introductions, product changes, and volume ramps are operationally ready and executed with discipline and stability Build leadership bench strength across operations through coaching, mentoring, and challenging leaders to raise performance and readiness Ensure compliance with all safety, environmental, regulatory, and quality requirements Partner with Finance on budgets, forecasts, productivity commitments, inventory management, and operational business cases Lead operational change initiatives and performance turnarounds where required Support the Companys long term strategy by ensuring the manufacturing network can scale competitively, profitably, and consistently Education & Experience: 10+ years of manufacturing leadership experience, including managing teams Experience leading through plant managers, general managers, or senior site leaders in a multi site environment Experience with regional or global manufacturing networks, ideally across North America and Asia Strong understanding of quality systems and the role of quality in sustaining operational performance Extensive experience with lean manufacturing and continuous improvement Strong communication, leadership, and interpersonal skills Proficient in MS Office and ERP systems This role requires a credible, hands on operations leader with the energy, judgement, and people leadership capability to lead a multi site manufacturing organization. The successful candidate will engage directly with plant teams, lead confidently through country and functional heads, and raise operating discipline, accountability, and performance across Napoleon s global operations. Regular travel between facilities is required. A valid passport is required. At Napoleon, we believe in creating an environment where our Associates can thrive personally and professionally.Hereswhat you can look forward to when you join our team: Comprehensive health, dental, vision, and life insurance coverage 100% of premiums paid by the Company! Long Term Disability Protection Well-being support programs and virtual medical visits Employee & Family Assistance Program for mental health and well-being (EAP) Training Allowance and continuous learning opportunities and programs Leadership development and mentorship programs Clear pathways for advancement Culture & Community Appreciation events, raffles, and team building activities Napoleon Cares A fund sponsored by Associates to help Associates in times of need Competitive total compensation package, inclusive of bonus opportunity Retirement savings plan with matching Company contributions (RRSP/DPSP) Exclusive Associate discounts on our award-winning products Artificial Intelligence Disclosure: As part of our commitment to transparency and fairness in hiring, we disclose that automated tools, including artificial intelligence (AI), may be used to support parts of the recruitment process. This may include functions such as resume parsing, candidate ranking, or initial screening. These tools do not make final hiring decisions but may assist Talent Acquisition in evaluating applications. AI tools used may include systems based on algorithms, statistical models, or machine learning. The Napoleon Group of Companies is committed to fair and accessible employment practices that attract andretainAssociates with disabilities. This includes providing accessibility across all stages of the employment cycle. Accommodation is availableuponrequest. #J-18808-Ljbffr