331 Chesley Dr, Saint John, NB E2K 5P2, Canada Job Description Build Your Career with aNational Organization Where Your Expertise Makes an Impact: Source Atlantic, the Bolt Supply House, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions. We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Customer Solutions Project Manager based out of our Saint John, NB location. As a Customer Solutions Project Manager, you will lead the implementation of supply chain solutions for end-user customers. This role involves close collaboration with both external clients and internal stakeholders, including Sales, Supply Chain Operations, and Finance. You will act as a leader who champions initiatives, influences decisions, and effectively negotiates to drive successful outcomes. The ideal candidate is highly detail-oriented, demonstrates strong business acumen, and has a natural passion for delivering exceptional customer service. RESPONSIBILITIES: Project Planning & Execution Lead projects from initiation through close-out, including scope definition, scheduling, resourcing, cost tracking, and risk management. Develop and manage project plans, timelines, milestones, and deliverables. Communicate project status, risks, changes, and milestones clearly and proactively. Manage customer expectations while maintaining Source Atlantics standards for quality, safety, and profitability. Escalate issues appropriately and drive timely resolution. Track and manage project budgets, forecasts, and actuals. Identify and manage scope changes, including documenting change requests and coordinating approvals. Risk, Quality & Safety Identify project risks and implement mitigation strategies. Ensure all work complies with Source Atlantic safety policies, customer site requirements, and regulatory standards. Maintain focus on quality assurance and proper documentation. Lead or participate in post-project reviews to capture lessons learned. Tools, Process & Continuous Improvement Use and maintain project management tools (e.g., schedules, trackers, ERP/CRM systems). Follow and contribute to standardized project management processes, SOPs, and templates. Identify opportunities to improve project delivery, communication, and efficiency. Support continuous improvement initiatives across the Solutions team. QUALIFICATIONS Minimum of 2 years of Project Management experience is required Post-secondary education in Business, Commerce, or a related field, and/or an equivalent relevant experience Project Management Professional (PMP) designation would be preferred Experience with Lean Six Sigma or other process improvement methodologies is an asset Advanced proficiency in Microsoft Excel is an asset Experience with CribMaster software is an asset Demonstrated leadership capabilities with the ability to motivate and guide teams Results-oriented with a proven ability to meet or exceed objectives Strong interpersonal, communication, and organizational skills Flexible and able to travel as required to support business needs Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits: Competitive compensation that recognizes your worth. A flexible health, drug, and dental plan tailored to your well-being. An employer-matching retirement savings plan for your financial security. Additional life and disability insurance options for peace of mind. Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare. An enriched vacation entitlement schedule for a balanced life. Participate in our physical fitness reimbursement program, championing your vitality. #J-18808-Ljbffr
Job Title
Customer Solutions Project Manager