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Job description:Job description:We are Wait N Rest, a growing tourism company that operates Smart Rooms for transit passengers in the main hub airports in the region. We are revolutionizing the way travelers rest and move inside airports, through technology, efficiency, and intelligent design.Do you have experience in airport operations at Toronto Pearson International Airport (YYZ)?Are you looking for an opportunity to join a dynamic, expanding company with an innovative model?Wait N Rest is the ideal place for you.We are looking for committed, organized professionals with proven airport experience to join our on-site operations team, where you will play a key role in delivering a comfortable, secure, and tech-enabled experience for our guests.Youll have the opportunity to work in a modern, structured, and flexible environment, with growth and continuous training.Be part of the evolution of airport rest with Wait N Rest!Professional Profile:Experienced professional in airport operations at Toronto Pearson International Airport (YYZ), with solid knowledge in operational control, staff coordination, and customer service. Proactive, solution-oriented, and with leadership skills.Key Responsibilities:Coordinate staff shifts and ensure duties are fulfilled as assigned.Supervise operational areas such as cleaning, reception, key handling, and support services.Monitor site protocols, presentation standards, and customer service quality.Report incidents to the On-site Manager and implement corrective actions.Support onboarding and training of new team members.Validate the correct use of supplies, forms, and work tools.Manage operational contingencies and ensure service continuity.Requirements:At least 2 years of experience in operational supervision roles.Proven experience at Toronto Pearson (YYZ).Technical or university education in Business, Tourism, Logistics, or similar.Knowledge of airport operational procedures.Strong team leadership and decision-making under pressure.Intermediate to advanced English required (basic French preferred).Availability for rotating shifts, including night and weekend schedules.Why Join Wait N Rest?We are transforming the passenger experience at high-traffic airports likeMiami (MIA)We offer:A structured yet flexible environment where your ideas and performance do count.Career path and real professional development opportunities.Ongoing training insmart hospitality,airport protocols, andleadership.The chance to be part of apioneering tech-hospitality brandin the airport space.If you have experience in airport operations and are excited to work withtechnology, people, and high-quality processes,we are looking for you!Work LocationsToronto Pearson AirportScheduleFull-timeJob Type: Full-timeLanguage:French (preferred)Work Location: In person