Job Title

Title: Salesforce nCino Business AnalystLocation: Canada RemoteMode: ContractRole Summary:The Salesforce nCino Business Analyst will act as a liaison between business stakeholders, product owners, and technical teams to deliver effective, compliant, and scalable solutions on the Salesforce nCino platform within banking and lending programs.Key Responsibilities:Elicit, analyze, and document business and functional requirements from banking and lending stakeholdersTranslate requirements into clear user stories, acceptance criteria, and process flowsSupport backlog grooming, sprint planning, and Agile ceremonies with Product Owners and delivery teamsSupport and manage User Acceptance Testing (UAT), including test scenarios, execution, and defect triageAnalyze end-to-end lending workflows using Salesforce and nCino (LOS, credit, collateral, covenants)Act as Subject Matter Expert (SME) for the nCino platform during requirement discussions and solution reviewsCollaborate closely with Salesforce Developers, Administrators, Architects, and QA teamsTrack delivery progress, risks, dependencies, and key business KPIsRequired Skills & Experience:812 years of experience as a Business Analyst in enterprise technology programsHands-on experience with Salesforce and nCino implementationsStrong domain knowledge in Banking, Financial Services, or LendingExperience working in Agile/Scrum delivery modelsStrong documentation, stakeholder management, and communication skillsPreferred Qualifications:Salesforce and/or nCino certification