Job Title

Become the go-to specialist for customer automation support and portals. Engage with customers and suppliers directly to resolve inquiries and ensure satisfaction through various platforms including Conexiom, Ariba, and Taulia. In this full-time role, you'll be pivotal in providing stellar assistance and troubleshooting for customer and supplier transactions. Your responsibilities will include verifying stock availability, preparing quotations, and processing orders. A strong emphasis is placed on communication and organizational skills to maintain exceptional service and address concerns effectively. Key Responsibilities: Assess stock availability and offer alternative items Coordinate inquiries for Business Unit customers Prepare quotations and process orders accurately Communicate future needs to appropriate areas Troubleshoot issues and respond promptly Requirements: Minimum 3 years of order entry/customer service experience High School education or equivalent Proficient with Microsoft Office applications Strong telephone communication and interpersonal skills Knowledge of e-commerce portals like Conexiom and Ariba Elevate customer satisfaction by leveraging your skills in automation support and portal management. #J-18808-Ljbffr