A leading communications platform company is seeking a Technical Support Engineer in Kitchener, Canada. This role involves managing carrier escalations, troubleshooting technical issues, and collaborating with various teams to enhance customer experiences. The ideal candidate should have over 3 years of experience in customer support, strong networking knowledge, and a self-starter mindset. The company offers competitive benefits and values a diverse workplace. Previous experience in VoIP environments is essential for success. #J-18808-Ljbffr
Job Title
Technical Support Engineer, Cloud & VoIP Specialist