Job Title

Step into a rewarding role as a Technical Support Specialist focused on HVAC systems. This remote position allows you to utilize your hands-on knowledge in gas and refrigeration while making a real difference to customers and internal teams. This position is ideal for candidates with a Bachelors Degree in Mechanical Engineering and over 3 years of practical HVAC experience. Youll assist with troubleshooting, installations, and maintenance, ensuring top-notch customer interactions. Strong skills in communication and problem-solving are essential for this impactful role. Key Responsibilities: Deliver technical support for customer inquiries Manage product lifecycle from ideation to delisting Work with sales to promote new product initiatives Conduct analysis of market trends and competitors Collaborate with internal teams for product enhancements Requirements: Bachelors Degree in Mechanical Engineering preferred French fluency required for effective communication Gas Certification and/or Refrigeration License is mandatory Minimum 3 years in residential HVAC roles Leadership experience in a collaborative environment Apply your expertise to enrich customer experiences and play a pivotal role in shaping product strategies while working remotely. #J-18808-Ljbffr