Job Title

Support oil and gas ownership inquiries as a Virtual Customer Relations Associate. Provide clear communication, manage inquiries, and log critical information in a remote role. This position focuses on facilitating customer interactions and maintaining an organized case tracking system. You'll bring 2+ years of customer service experience to a role that embraces effective communication and high availability during business hours. Expect to calm upset callers and ensure their inquiries are addressed promptly. Key Responsibilities: Respond to oil and gas owner calls efficiently Record inquiries into case tracking systems Log escalation messages clearly and timely Listen to voicemails and manage cases diligently Handle high call volume with professionalism Requirements: High School Diploma necessary 2+ years relevant customer service experience Proficiency with CRM tools and MS Applications Ability to articulate clearly under pressure Comfortable in managing tense situations with callers Leverage your customer service skills to enhance owner relations and contribute meaningfully to customer satisfaction. #J-18808-Ljbffr