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Ready to Make a Real Impact? Join e-STORAGE! Who We Are Welcome to e-STORAGE, a proud member of the Canadian Solar Inc. (NASDAQ: CSIQ) family! Were leading the way in designing, building, and integrating advanced battery energy storage systems for utility-scale projects. Our mission? To accelerate the worlds renewable energy transition and create a more sustainable, resilient energy future for everyone. With our innovative SolBank lithium-iron phosphate battery technology and comprehensive project services, were not just building products, were powering communities and making a difference worldwide. Position Title: Dynamics 365 CRM Lead Department: Information Technology Compensation: $100,000 - $140,000 + annual bonus Reports To: Associate Director, IT Applications Location: Kitchener, Ontario About the Role We are hiring a Microsoft Dynamics 365 CRM Solution Lead to act as the overall solution lead and technical authority for Dynamics 365 CRM across North America. This newly created role will partner with internal stakeholders and external consultants to define, design, govern, deliver, and support CRMcentric solutions that enable sales operations, planning, and customer engagement. You will lead key project management activities to keep implementation work on track, and you will remain the longterm platform owner post golive, providing Level1 support, configuration updates, and advanced reporting while driving continuous improvement and automation. Responsibilities Serve as the Solution Lead and technical SME for Microsoft Dynamics365 CRM across North America Lead endtoend CRM delivery work with internal IT teams and external implementation consultants, from discovery through golive and stabilization Manage project delivery activities to keep implementation work on schedule, on budget, and aligned to scope Build and maintain strong relationships with business and IT stakeholders to align priorities and drive decisions Define and document business requirements, process flows, and futurestate design for sales operations, planning, and customer engagement Apply functional and technical knowledge to guide solution architecture, including customization, data model decisions, and data migration strategies Support testing strategy and execution, including unit testing, integration testing, and UAT planning and coordination Develop core enablement artifacts such as training materials, process documentation, and user training support Drive strong governance practices to ensure solution quality, scalability, and alignment to business needs Provide ongoing operational support for Dynamics365 CRM, including intake and prioritization of enhancements and issues Required Qualifications and Skills Educational background in Information Technology, or a related discipline At least 5 years of postgraduate experience configuring Microsoft Dynamics365 CRM Experience on at least one Dynamics365 CRM implementation in a leadership capacity (including project management responsibilities) At least 2 years of experience building CRM reporting outputs that feed into PowerBI or similar analytics tools Working knowledge of data migration concepts including ETL/ELT processes and transformation mapping Experience building integrations/interfaces with other systems using APIs Strong communication and stakeholder management skills (able to translate business needs into system configuration) Experience supporting CRM architecture, customization, data model decisions, and testing using agile methodologies e-STORAGE is Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, colour, religion, sex, national origin, sexual orientation, disability, or veteran status. e-STORAGE uses AIassisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by humans. This is a current vacancy, and we are actively hiring for this position. What Its Like To Work Here Integrity: We do whats right, always. Innovation: We encourage fresh thinking and bold ideas. Quality: We take pride in delivering excellence, every time. Customer Focus: We listen, we care, and we deliver. Sustainability: Were passionate about protecting our planet for future generations. Why Youll Love Working With Us Join a global leader in renewable energy, backed by over 23 years of Canadian Solar experience. Work on projects that matterhelping to build a cleaner, greener world. Thrive in a supportive, collaborative environment where your growth is our priority. Enjoy a competitive salary and a generous benefits package. We Are Looking For The right mix of education, experience, and skills for the role. Great communication, teamwork, and problemsolving abilities. A true commitment to safety, ethics, and sustainability. Your Rewards We offer a competitive salary, performance bonuses, and a comprehensive benefits packageincluding health coverage, retirement plans, paid time off, and more. #CSeSTORAGE #J-18808-Ljbffr