Location Location: Remote (US or Canada) Type: US Applicants: FullTime; Canadian Applicants: Independent Contractor. About Us Were scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth. We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles dont insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time. Our clients missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for realworld impact. Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down. We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and humancentered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation. And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same. About the role Were hiring a Product Lead to join our team and embed directly inside one of our client organizations a leader in designbuild. This role is for a handson product builder who thrives on embedding with teams, understanding their workflows, and delivering AIpowered software that drives real value. This is not a strategyonly role. Youll spend your time with users, engineers, and executives alike uncovering needs, setting priorities, and getting solutions shipped. Youll bring modern product practices into a complex, realworld industry while raising the bar for excellence in how software gets built. What youll do Discovery & Prioritization Embed with client teams to observe workflows, run discovery, and translate insights into actionable software requirements. Develop and apply structured prioritization methods (balancing user value, business outcomes, and technical feasibility) to guide tradeoffs. Keep teams focused on the highestleverage opportunities, not just the loudest requests. Delivery & Execution Scope projects with realistic estimates and clear milestones that deliver value early and often. Know how to ship a prototype, gain feedback, iterate to value, and release productiongrade solutions. Lead small pods of engineers and operators to ship highquality, ontime solutions. Facilitate leadership updates and reporting, ensuring execs are aligned and confident in progress. Above all, be able to roll up your sleeves to solve the problem in a way that advances us and the organization. AI & Technical Fluency Work directly with APIs, data pipelines, and AI models to shape and validate solutions. Partner with engineers to design and ship AIdriven tools that fit seamlessly into existing workflows. Establish best practices for evaluating tools weighing accuracy, usability, and longterm fit. Stay current on AI capabilities and help translate them into practical applications inside the clients environment. Raise the bar for product craft, from clear scopes to clean communication and transparent evaluations that anyone can quickly understand. Codify lessons into playbooks so the client builds lasting product capability. Build a culture of excellence: sharing wins, measuring outcomes, celebrating progress, and owning areas of improvement. 8+ years of product management experience, ideally building tools for complex workflows or missioncritical environments. Proven ability to balance discovery and delivery finding the right problems and shipping solutions that stick. Experience leading small engineering teams or pods with high accountability. Consulting mindset: able to embed inside client organizations, guide practices, and earn trust quickly. Excellent communicator who can flex for end users, engineers, and executives. Comfortable working with APIs and data pipelines able to shape requirements, validate inputs, and build against structured data. Experience with modern data platforms, ideally Snowflake (or equivalent warehouses like BigQuery, Redshift). Able to make smart build choices with AI knowing when to call APIs, when to use custom GPTs, and how to combine them into solutions that actually work for teams. Operates confidently in cloud environments, especially Microsoft Azure and AWS ecosystems. Bonus: familiarity with enterprise integrations (e.g. Tableau) to connect insights into user workflows. Above all, be someone that people admire, because youre having fun doing great work. Why this role is different Most product roles optimize features in a SaaS app. This one is about embedding with real teams across architecture, engineering, and construction, understanding how they work, and building AIpowered tools that change how projects get designed and delivered in the real world. Youll see your work land quickly, and youll set the playbook for how we approach product for years to come. Equal Opportunity Commitment Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered. As set forth in Human Agencys Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. #J-18808-Ljbffr
Job Title
Product Lead