Job Title

About Us Zensurance is redefining commercial insurance for Canadian businesses. As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive. Deloittes Technology Fast 50 (2023, 2024, 2025) Deloittes Technology Fast 500 (2024, 2025) Top Insurance Employers (2022) At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change. If you're looking to build something meaningful in a fast-growing, customer-focused company, wed love to hear from you! Senior UX Manager You will report to the VP of Technology and lead the User Experience function at Zensurance, owning the end-to-end user experience across a complex, multi-personal product ecosystem and building the team and practices to support it. Areas of Focus Customer-facing flows quoting, applications, checkout (payments, esignature, address confirmation), selfserve endorsements, and renewals Broker/agent experiences tools for intermediaries managing policies on behalf of clients Internal operations tools underwriting dashboards, pricing analytics, lowcode builders, document management, and exception handling. A design system and component library modernizing and evangelizing an existing atomic design system. This role provides a structured path for career progression, featuring ample opportunities to assume greater accountability and leadership over time. What Youll Do Lead the UX function. Hire, mentor, and manage a small team of product designers and researchers. Set the bar for quality, process, and craft. Define and evolve the longterm UX vision and experience strategy for key product areas, ensuring alignment with company goals and customer needs. Lead strategic design initiatives that span multiple teams or product areas, ensuring consistency across the platform. Ensure design decisions reflect a coherent mental model and interaction patterns, creating intuitive and scalable experiences. Define and prioritize UX work across customer acquisition, policy management, and internal tooling. Align design direction with product and engineering leadership. Drive user research. Establish research practices that inform product decisions. Insurance is a domain where users need clarity and confidence understand where they struggle and why. Establish and champion UX principles and design frameworks that guide consistent decisionmaking across teams. Evolve the design system. Work closely with frontend engineering to keep the design system coherent, accessible, and scalable. Navigate complexity. Insurance products involve regulatory requirements, multistep workflows, conditional logic, and domainspecific language. Make complicated things feel simple. Collaborate across disciplines. Work daily with product managers, frontend and backend engineers, data teams, and business stakeholders. Understand how design work maps to team boundaries. What Were Looking For Required 8+ years in UX/product design, with 3+ years managing designers Experience leading UX across both customerfacing products and internal/B2B tooling Track record of building or scaling a design function (hiring, establishing process, raising the bar) Strong portfolio showing endtoend product thinking not just visual polish, but information architecture, interaction design, and flow design for complex workflows Experience working with and contributing to a design system used across multiple product surfaces Deep understanding of accessibility standards (WCAG 2.1 AA) and inclusive design practices Strong aptitude for leveraging AI to increase speed and quality of UX initiatives. Extensive knowledge of how AI is affecting how we build and provide services to users. Comfort with datainformed designusing analytics, usability testing, and user research to drive decisions Preferred Experience in insurance, fintech, or other regulated industries where trust, compliance, and clarity matter Familiarity with microfrontend or multiapp architectures and the design challenges they create (consistency, shared components, crossapp flows) Experience designing for multiple user personas with very different needs (end consumers vs. poweruser internal tools) Familiarity with designtoengineering handoff in a componentbased React environment Compensation $140,000 - $175,000 a year The salary range for this role is $140,000 to $175,000, not including the annual discretionary bonus and any additional performancebased incentives. The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees may also be eligible for performancebased case incentive awards. Engineering Team At Zensurance, we believe engineering is more than just writing great code. Its about learning, growing, and building something meaningful together. Our remotefirst team is a place where youll be challenged, supported, and encouraged to thrive. Heres what makes our team special: A Leadership Team Thats Got Your Back. Our experienced and approachable engineering leaders arent just here to manage - theyre here to mentor, guide, and help you unlock your full potential. Fuel Your Growth. We invest in your learning with training budgets, professional development programs, and mentorship opportunities. Want to explore a new tech stack or level up your skills? We can help get you there. A Culture of Sharing & Support. From PowerUps and book clubs to tech talks and hackathons, we believe in learning from each other. Have a cool idea or an interesting challenge? Lets solve it together. Hack, Build, and Innovate. Twice a year, we hit pause on our regular work for companywide hackathons, giving you the chance to experiment, push boundaries, and build something awesome. Clear Career Growth, No Guesswork. We dont do vague career paths. Our welldefined growth tracks show you exactly whats needed to take your career to the next level, in a way that aligns with your skills and ambitions. Well work on exciting projects using cuttingedge technologies like TypeScript, NestJS microservices, and microfrontends with React. If you're looking for a team that values learning, collaboration, and impactful work, wed love to meet you! Benefits & Perks At Zensurance, we know that when our people thrive, so does our business. Thats why we offer a flexible, peoplefirst work environment designed to support your wellbeing, growth, and success. Work Your Way: Remotefirst setup for added flexibility, Home office allowance, Toptier tech: 'Office in a box', Half days before public holidays. Your Health, Your Way: Flexible health and dental plans for families, including mental health support, Health & personal spending accounts, Parental leave topup.