A leading telecommunications consultancy is seeking a skilled Program Manager, Delivery - CCaaS to lead contact center technology programs in Calgary. This role involves managing end-to-end delivery, program governance, and cross-functional teams while ensuring effective communication with stakeholders. The ideal candidate has 7+ years of experience in software development, particularly with contact center solutions, and exhibits strong project management skills. Excellent financial acumen and familiarity with AI tools are also essential. A competitive compensation package is offered with flexibility for hybrid or remote work. #J-18808-Ljbffr
Job Title
Delivery Program Lead - CCaaS & Customer Experience