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Job description:Snappy is a leading B2B SaaS company providing comprehensivetechnology solutions to the restaurant industry. From POS systems to onlineordering, loyalty programs, and reservations, we empower restaurants tothrive in the digital era. In response to growing demand, weve expandedour offerings to include custom website creation and social mediamanagement, helping restaurants enhance their digital storefronts,optimize their Google My Business profiles, and drive customerengagement.Join Snappy to make a difference in the restaurant industry with innovativesolutions and exceptional client service.Role Overview:We are seeking a dynamic and organized Project Manager to joinour Marketing Products Team. This role focuses on managing relationshipswith restaurant clients who use Snappy's website and social mediaproducts. As the Project Manager, you will oversee client interactions,coordinate internal tasks, and ensure that the marketing team operatessmoothly and efficiently. Your efforts will be instrumental in streamliningprocesses and delivering exceptional service to our clients.Key Responsibilities:Client Relationship Management: Client-Facing RoleAct as the primary point of contact for restaurant clients usingwebsite and or social media solutions.Understand client needs, gather requirements, and manageexpectations effectively.Ensure seamless onboarding and satisfaction throughout the clientlifecycle.Task Delegation and Prioritization:Collaborate with the marketing team to delegate and prioritize tasksbased on client needs.Maintain a clear weekly task roadmap for team members to preventoverwhelm and enhance productivity.Operational Streamlining:Develop and refine workflows to improve efficiency within themarketing department.Utilize project management tools to track progress and ensuredeadlines are met.Internal Coordination:Work closely with designers, developers, and social media specialiststo ensure timely delivery of high-quality work.Facilitate effective communication between clients and internal teams.Performance Monitoring:Track project milestones and client satisfaction metrics.Provide insights and recommendations for continuous improvement.Qualifications:Proven experience as a Project Manager, preferably in a B2B SaaS ormarketing environment.Exceptional organizational and multitasking skills.Strong client relationship management and communication abilities.Proficiency in project management tools (e.g. Jira).Familiarity with website management, Google My Business, and socialmedia marketing is a plus.Passion for technology and a keen interest in the restaurant industry.Why Join Snappy?:Be part of a fast-growing company revolutionizing the restaurantindustry.Collaborate with a passionate, innovative, and supportive team.Opportunities for professional growth in a dynamic work environment.Competitive compensation and benefits package.If you're ready to take on a pivotal role at the intersection ofmarketing and technology, we want to hear from you! Join Snappy and help restaurants connect with their customers like never before.Speaking and writing in Mandarin and Cantonese will be considered a strong asset.Job Type: Full-timeBenefits:Casual dressDental careExtended health carePaid time offVision careEducation:Bachelor's Degree (preferred)Experience:Marketing: 3 years (preferred)Language:Cantonese (required)Mandarin (required)English (required)Work Location: In person