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Ces tmoins nenregistrent pas de renseignements personnels permettant lidentification.* Understand key business partners' objectives, direction and ongoing initiatives and advice the leadership teams on appropriate communication strategies and tactics* Develop/manage the execution of internal/external strategic and tactical communications on behalf of senior management, ensuring the enhancement of TD's presence with key stakeholders, highlighting TD's brand, community, and innovation initiatives* Manage on-going relationships with key business partners and/or third parties to coordinate all internal/external communication activities and project deliverables* Provide communication consulting to key business partners, performs appropriate due diligence, assists in developing and delivering key messages applying internal communication standards and processes* Develop and implement a process for coordinating, prioritizing and distributing all broad internal/external communications, utilizing appropriate delivery channels* Develop and establish form and content standards for internal/ external communication channels and various mediums by partnering with other key stakeholders and/or third parties* Develop, manage and evaluate effectiveness of internal/ external communication vehicles and delivery channels that support strategy* Prepare and manage communication budgets for each project within the agreed upon parameters* Manage assigned projects from scoping/briefing to launch/fulfillment, following established processes, privacy processes and visual/brand standards* Participate in project scoping and preplanning sessions, proactively providing partners with advice and expertise on recommended tactics and solutions* Provide ongoing communication to ensure appropriate stakeholders are notified of progress or changes in content, budget, direction, timeline or status and escalate as appropriate* May create/manage the implementation of digital and social content strategy across multiple channels for internal /external stakeholders* Proactively acknowledge errors; notify management promptly where appropriate, and work with team to resolve* Develop proactive public relations campaigns that drive share of voice and enhance the brand* Provide strategic media counsel support and acts as a bank spokesperson when appropriate* Exercise judgment in dealing with sensitive reputational issues and provide counsel to executives* Drive leading-edge use of visual media: video, photography, interactive digital features and infographics, to tell TD's stories in compelling, engaging and immediate ways* Manage project budgets within forecasted spend* Arrange for timely billings, maintain progress billing standard and promptly communicate variances* Confirm quarterly forecast amounts (invoices and estimates) for quarterly budget lockdown* Identify ways to increase production efficiencies in order to maximize Communications dollars spent on all Communications programs* Prioritize and manage own workload to meet service level requirements for service and productivity* Adhere to enterprise frameworks or methodologies that relate to activities for respective business area(s)* Ensure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities* Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate* Protect the interests of the organization identify and manage risks, and ensure the prompt and thorough resolution of escalated non-standard, high risk issues* Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience* Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices* Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists* Apply subject matter expertise in the discipline, provide guidance, assistance and direction to others* Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements* Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts* Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite* Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest* Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit* Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques* Participate in personal performance management and development activities, including cross training within own team* Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities* Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.* Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.* Contribute to a fair, positive and equitable environment that supports a diverse workforce* Act as a brand ambassador for your business area/function and the bank, both internally and/or externally* Manages multiple communications projects / programs / initiatives of moderate scope and complexity* Highly seasoned communications professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas* Integrates knowledge of the enterprise sub-functions or business lines overarching strategy in developing solutions across multiple functions or operations* Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services* Acts as a technical expert / lead integrating cross-function understanding within their own field of specialty* Leads cross-functional teams or projects* Independently manages end-to-end functional programs* Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions* Uses sophisticated analytical thought to exercise judgement and identify solutions* Impacts the #J-18808-Ljbffr
Job Title
Corporate Communications Manager II