PRIMARY RESPONSIBILITIES:Work Location: On the road; GTA, Ontario, CanadaStrategic Leadership & Business Advancement:Develop and execute strategies to optimize operational effectiveness, profitability, and sustainable growth across multiple restaurant locations.Leverage data analytics to guide decision-making and enhance financial performance.Collaborate with corporate teams to meet company-wide objectives and drive measurable results.Franchisee Partnership Management:Establish and nurture strong relationships with both prospective and existing franchisees.Serve as the primary liaison, addressing concerns to ensure satisfaction and adherence to brand standards.Operational Improvement:Promote continuous improvements in restaurant operations to maintain exceptional service and product quality.Monitor compliance with operational procedures, ensuring consistent application of all policies, certifications, and initiatives.Provide hands-on guidance and support during the opening of new locations and throughout location transitions.Leadership and Team Development:Train, mentor, and develop restaurant Managers to achieve high performance while coaching and counseling franchisees to enhance profitability and operational excellence.Foster a culture of excellence through leadership and by embedding the brands Recipe Principles into daily operations.Conduct regular inspections to assess compliance with operational standards, service quality, and overall customer experience.Work closely with corporate departments to ensure alignment between field operations and broader company goals.Qualifications:Experience: At least 3-5 years of multi-unit management experience, overseeing 20 - 40 units.Industry Expertise: Proven background in food service management, preferably in a franchisor/franchisee model.Licenses: Valid drivers license and ability to travel frequently, including same-day trips.Skills: Strong verbal and written communication, strategic planning, analytical thinking, and team collaboration.Attributes: Dynamic, energetic, proactive, and results-oriented approach to achieving operational excellence.Job Type: Full-timeSchedule: Evening shift, Morning shift, Weekends as neededEducation: Bachelors Degree (preferred)Salary Range: $75,000 - $100,000 Annually.Experience:Operations management: 3 years (preferred)Multi-unit management: 3 years (required)License/Certification:Valid driving license (required); Owns a vehicle (required)Willingness to travel: 100% (required)Work Location: On the road; GTA, Ontario, Canada
Job Title
Field Operations Manager