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About Super.com We started Super.com to help maximize lives both the lives of our customers and the lives of our team so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; its an opportunity to unlock ones potential, where learning is celebrated and impact is realized. We are more than a fastpaced, highgrowth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are. About This Role Our data analysts are embedded team members, and work alongside PMs, software engineers and designers in our mission aligned team (MAT) model. This allows our team members to gain deep experience and context into specific business problems and verticals to grow quickly to become subject matter experts. This position offers a dynamic and impactful opportunity to assume ownership of your work as you conduct in-depth analyses and productionize your work. This role specifically will work with user and transactionlevel data to proactively improve auth and payment rates, while reducing payments fraud and chargebacks. Youll build and maintain payments monitoring dashboards, investigate suspicious activity, and collaborate with crossfunctional stakeholders to develop, test, and improve our payments logic and infrastructure. Youll communicate insights, and ensure data quality to improve the payments ecosystem. About This Team This role is part of our Analytics & Data Science team. Being Data Driven is a core value of Super.com and this team plays a huge part in this. We are long time advocates and users of Snowflake, DBT & Amplitude. This isnt a place where we are convincing the business the value of data or just using these tools for the first time. We have maturity in our technical practices, launch a new experiment every day, and we are looking for teammates to roll up their sleeves, build intelligent systems and shape decisions with data. What Youll Be Working On Leverage complex datasets to generate actionable insights that influence payments & fraud strategy and drive business outcomes. Support development and testing of payment and fraud rules: help define objectives, use data to inform and optimize rules, analyze A/B tests, and measure impact on key metrics. Design, build, and maintain dashboards and reporting solutions to enable selfservice analytics across the organization. Collaborate with product, engineering, marketing, finance, and other teams to scope analytical projects and deliver insights. Investigate anomalies and support root cause analysis for payment & fraud incidents. Communicate complex findings clearly and effectively through presentations, reports, and data storytelling tailored to various audiences. Advocate for data quality, governance, and best practices to ensure consistency, reliability, and security of data assets. Mentor junior analysts and interns and contribute to the growth of the broader analytics community within the organization. Participate in weekly payments syncs, sprint planning, and crossteam channels to stay aligned on priorities and incident response. Independently identify highimpact business problems and develop the right datadriven solutions. What Were Looking For 5+ years experience in data or analytics roles. Advanced level proficiency in SQL and Python for data analytics, including building productionready queries, data models, and analytics workflows. Experience working with complex datasets in modern data warehouse and transformation tools (e.g., Snowflake, dbt) and at least one BI/dashboarding tool (e.g. Looker, Amplitude, Tableau). Proven track record of owning ambiguous problem spaces endtoend: scoping questions, defining clear success metrics, validating data quality, and iterating based on stakeholder feedback. Excellent communication and data storytelling skills, able to translate complex analysis into clear, actionable recommendations for both technical and nontechnical audiences. Demonstrated ability to partner crossfunctionally including prioritizing competing requests and aligning stakeholders on next steps and tradeoffs. High degree of ownership and urgency, comfortable working in a fastpaced environment where priorities evolve quickly and decisions have meaningful financial impact. Comfortable working with messy, eventlevel product data across mobile and web, tracing endtoend user journeys and debugging tracking or data quality issues with engineers. Weve Got You Covered At Super.com, we believe in supporting our team so they can thriveboth at work and in life. RemoteFirst Flexibility: Work from anywhere in the world and choose the hours that suit you best. We trust you to get great work done on your terms. Time to Recharge: Enjoy unlimited PTO, companywide recharge days, and annual team offsites. Everyday Perks: Weekly UberEats credits and travel discounts on Super.com help you enjoy the little things. FamilyFriendly Benefits: We support growing families with generous parental leave and a flexible returntowork plan. Comprehensive Compensation: Competitive salary, equity options, annual bonus, retirement matching, and toptier benefits packages. Investing in You: Access to wellness budgets, personal development funds, and teamlevel learning resources. And thats just the beginning. Visit our careers page to explore the full range of perks and benefits we offer. At Super.com, we are proud to leverage cuttingedge artificial intelligence (AI) technology to make our hiring process smarter, faster, and more inclusive. By integrating AI tools into our recruitment, we enhance our ability to identify top talent efficiently while promoting fairness and consistency for every applicant. Super.com is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify your Talent Acquisition Partner. Compensation Range: $101K - $141K #J-18808-Ljbffr