Become a Field Service Engineer focused on remote support for innovative genomic solutions. Leverage your expertise in troubleshooting and maintenance to enhance customer operations across Canada. In this pivotal role, you will ensure the reliable performance of next-generation sequencers through installation, maintenance, and problem resolution. Your proactive approach in identifying instrument issues will contribute to improved functionality and client satisfaction. Strong communication and analytical skills are essential for managing customer engagements professionally. Key Responsibilities: Perform installations and maintenance for sequencing instruments Diagnose and troubleshoot software and hardware problems Utilize service CRM software for documentation Oversee spare parts management and inventory control Ensure professional interactions to reinforce customer trust Requirements: Bachelors or Master's Degree with at least 1 year of relevant experience Previous work with NGS instruments is preferred Strong analytical skills for data collection and problem-solving Fluency in programming or data tools like MATLAB or Python Excellent verbal and written communication skills Join a company dedicated to pushing the boundaries of genomic research and development with your expertise. #J-18808-Ljbffr
Job Title
Dynamic Field Service Engineer for Advanced Genomic Projects