Job Title

Position Summary: Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service, ensuring a positive shopping experience and customer loyalty. The role is also accountable for maintaining compliance with company programs and operational standards. What Youll Do Ensures safe work processes and emergency procedures are followed, e.g., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft. Handles customer and Associate concerns and provides guidance as required. Monitors all Front End associates ensuring proper coverage, coordinating breaks and providing assistance to outlying registers. Provides training to Associates on systems and Company procedures, e.g., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety. Oversees purchase, return and exchange transactions, assists with the correction of errors where required, provides approvals, and verifies processes to meet Company guidelines. Ensures all EAS systems are functioning to standard, e.g., Cashiers deactivating, Greeters handling issues appropriately, completing Failure to Deactivate Logs. Prepares registers for opening and closing daily, supports cashiers by providing change as needed, maintains front end cash levels, and completes audits on register accuracy. Oversees and promotes all company sponsor programs and initiatives, e.g., credit card service, Walmart protection plan, charity initiatives, and discount programs. The minimum rate of pay for this position starts from $16.95. Le taux horaire minimum pour ce poste dbute 16.95. Minimum Qualifications Age - 16 or older Preferred Qualifications Walmart will accommodate the disabilityrelated needs of applicants and associates as required by law. Primary Location 2051 Strachan Rd S E, Medicine Hat, AB T1B 0G4, Canada Important Note To support resume screening, interviews and other candidate evaluations, we may use artificial intelligencepowered tools, including internal or thirdparty developed automated decisionmaking tools. For more information, please see Walmart Canada Job Applicant Privacy Notice. #J-18808-Ljbffr