Job Title

Our client, a wellestablished, truly independent, and familyowned Insurance brokerage in Hamilton, ON, is currently in a growth phase and is looking for an experienced Commercial Lines Account Manager with a focus on Transportation accounts/risks to support their growing operations. If you are looking to bring your experience to a cultureoriented environment with plenty of growth and mentoring opportunities, this could be a great place to build a career! Benefits & Perks $60,000 to $90,000 in base salary Full benefits package Annual bonus (consistent track record of paying out) Referral commission on Friends and Family Policies Opportunities to grow internally Learning, training and development opportunities Reimbursement for professional development Responsibilities Manage the daily servicing of the client portfolio in collaboration with Producers Assess clients current coverage, claims history, and exposures to identify appropriate insurance solutions Enter and maintain accurate information for new clients and claims Respond to client inquiries and handle urgent requests as needed Develop strong client relationships and gain a thorough understanding of their needs Work with insurance partners to secure optimal risk transfer solutions for clients Record all communications and interactions with clients, insurers, and other stakeholders Address client questions about policies, coverage, and payments promptly through various communication channels Prepare and send out renewal binders as instructed Oversee and manage accounts receivable for assigned clients Qualifications RIBO License in good standing is required (CIP, CAIB, CRM designations are assets) Minimum 3 years of account management experience with Transportation risks as a major plus EPIC experience is a bonus Exceptional written and verbal communication, active listening skills We welcome applicants from all backgrounds, experiences, and perspectives. Applicants must be legally entitled to work in Canada. #J-18808-Ljbffr