Job Title

Overview The Caf Associate is a coffee and tea enthusiast who enjoys working with people and consistently delivers a fivestar customer service experience to all members and guests. They build rapport, brew great coffee, promote Starbucks services, and improve member retention by determining guests preferences, anticipating their needs, and creating genuine moments of connection. Key Responsibilities Welcoming members and guests and taking their orders Entering orders into the point of sale and processing transactions Preparing handcrafted hot and cold coffee and tea beverages tailored to each order Educating members and guests on the menu and making recommendations Answering questions about menu items and ingredients Maintaining inventory and replenishing supplies Working alongside teammates in a collaborative environment Cleaning and sanitizing equipment and seating areas Compliance with health and safety regulations Qualifications & Attributes At least 1 year of experience in the coffee service industry At least 2 years of experience in the customer service industry Comfortable working busy shifts and dedicated to outstanding customer service Postsecondary education related to health and fitness or additional customerservice certifications are an asset Current CPR/First Aid certification, renewed annually Recent Criminal Background Check prior to starting training or work Personality Talents & Spirit A coffee enthusiast who appreciates a freshly brewed cup Cool, calm, and collected under pressure Excellent oral and written communication skills Skillful at building rapport and cultivating positive client relationships Detailoriented, organized, and diligent at maintaining the barista station Efficient, resourceful, and able to multitask with a smile A collaborative team player who thrives in a supportive environment Flexible and adaptable to scheduling changes and long hours Motivated, proactive, and takes ownership of work and opportunities Perks Competitive salary Group health benefits Complimentary individual membership Additional maternity and paternity support Teammember perks Complete training and development package Opportunity to work with a culture that fosters empowerment Careerdefining growth and development opportunities Additional Information AI Disclosure: The hiring process may include AIbased tools to assist screening and assessment, in conjunction with human review. Equal Opportunity Statement We are an equal opportunity employer and believe in treating everyone fairly regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected factor. We consider all qualified applicants for employment and will provide accommodations to candidates upon request as part of the selection process. #J-18808-Ljbffr